13 numbers make you stand out from the crowd.

Enhance your inbound number with these features.

Location-based routing

Hunt group

State-based routing

Postcode prompting

Call forwarding menus (IVR)

Call splaying

Call forward

Time of day routing

Call overflow

Call reporting

Supports multiple offices

Business Intro™

Enhance your inbound number
with these features.

Get a business 13 number that is as unforgettable as your business.

When short and sweet is best.

A 13 number is a cut above the rest. With only six-digits in total, 13 numbers are highly memorable and easy to dial. If you’re after business phone number that makes the ultimate statement for your brand, then get a 13 number with Alltel.

Just like 1300 or 1800 number services, 13 numbers have all the flexibility of any inbound number services, allowing you to manage your incoming calls and routing them across multiple offices or locations.

Why choose a 13 number for your business?

One obvious difference between 13 numbers and 1300 or 1800 numbers is the length of the phone number. With only six digits Including the 13 prefix, 13 numbers typically look like 13 XX XX or 13 XXXX, making them super easy to recall.

Calls to 13 numbers are charged at local call rates from any fixed line in Australia. Being a fully virtual number service, 13 numbers can be configured to manage very high call volumes, redirecting inbound calls to multiple answerpoints at different times of day and even based on the caller’s postcode or location. This makes 13 numbers a very powerful business tool for managing call flows and efficiencies.

13 numbers costs explained.

Unlike 1300 and 1800 numbers, the rights of use to 13 numbers are regulated by the Australian Communications and Media Authority (ACMA). This means that you will have to apply through the ACMA to acquire the right to use the 13 number for your business. The cost of a 13 number does vary depending on the availability and the number you choose. The cost is set entirely by the ACMA.

Additionally, 13 numbers attract a yearly government surcharge to enable continual use. For this reason, 13 numbers are typically used by medium to larger enterprises for its memorability and brand recognition.

Make it easy for customers to
remember you.

With today’s distracted market, it can be difficult to stand out from the crowd and be a memorable brand. 13 numbers give you competitive edge with an easy recall number and features that can take your business to the next level.

|
Alltel are efficient, versatile and adaptable with fast customer service and have the room to grow along with your own business.

— Matthew Newton | Newtone Entertainment

Unlock features and unsurpassed recognition.

Easy recall

Brand recognition is everything. Your phone number can be just as memorable as the quality of your service.

Make live changes online

Manage your service online using My Alltel customer portal. Update your details and pay your bill easily.

No contracts

We offer simple and straightforward plans with no hidden charges. Stay with us because you want to.

Multiple routing options

Whether you operate from one office or have multi-sites across Australia, a 13 number can be customised to manage your call flows.

Get insightful reports

Get access to inbound call reports. See insightful call statistics such as caller locations, peak times and calls you’ve missed.

Fast activation

Once you have acquired the rights of use for your new 13 number, we can have you all set up and running in no time.

Answer your business calls anywhere, anytime

Calls to 13 numbers can be answered your mobile, office phone or have them redirected to live answering operator.

Flexible call management

Every business is different. Set up your 13 number so that it works for your business - not someone else’s.

Plans & pricing

Pair services that can make your 13
number work harder for you.

Give the ultimate customer experience by adding services such as call forwarding menu for customers to direct their call. Add professional recorded messages or a live answering service to ensure your customers are always put first.

Live answering service

Advanced routing options

Business Intro

Call forwarding menus (IVR)

Compare your business phone number options and pick what’s right for you.

Mobility

Can you take your number with you wherever you go or if your business relocates?

13 Numbers

1300 Numbers

1800 Numbers

Landline Numbers

Mobile Numbers

Flexibility

Can you manage your incoming call flows based on your availability, time and day or the caller’s location?

13 Numbers

1300 Numbers

1800 Numbers

Landline numbers

Mobile numbers

Insights

Can you access inbound call reports?

13 Numbers

1300 Numbers

1800 Numbers

Landline numbers

Mobile numbers

Reach

Does your number have a national presence?

13 Numbers

1300 Numbers

1800 Numbers

Landline numbers

Mobile numbers

Manageability

Can you manage your number and make changes online?

13 Numbers

1300 Numbers

1800 Numbers

Landline numbers

Mobile numbers

Brand

Does your business number give a professional image for your brand?

13 Numbers

1300 Numbers

1800 Numbers

Landline numbers

Mobile numbers

Toll-free

Does your business number offer free local/landline calls?

13 Numbers

1300 Numbers

1800 Numbers

Landline numbers

Mobile numbers

Government fees

Do you have to pay an annual a government surchage?

13 Numbers

1300 Numbers

1800 Numbers

Landline numbers

Mobile numbers

Make 13 numbers the ultimate extension of your brand.

$795per month

Prices exclude GST

Calls answered on your landline

9.7c per min

10.7c per min

Calls answered on your mobile

16.9c per min

$50

Inclusive of government surcharge

(usually $7980 per year)

13 numbers attract an additional charge from the Australian Communications and Media Authority (ACMA.) Alltel’s 13 number plan comes inclusive of this government charge. So, you only pay one simple monthly fee for your 13 number.

Sign up now