Unlock the full potential of your 1300 and 1800 number on the Advance plan

Flexibility and features offered nowhere else.

A 1300 or 1800 number is a great way to keep your business connected with your customers Australia-wide. Did you know that Alltel 1300 and 1800 numbers can come loaded with features that take your business to the next level?

Introducing 1300 and 1800 ADVANCE—inbound numbers that give you full control over your business calls, and unsurpassed functionality offered nowhere else. With 1300 or 1800 ADVANCE plans, you can access features like voice to email, call recording, business introduction, as well as an IVR menu.

Not to mention the power to self-manage your service via our online portal, giving you full flexibility and freedom to make your number work hard for your business. Other features like call whisper helps you clearly identify when someone is calling your business on your 1300 or 1800 number.

Included features

Business Intro

Start every call with a recorded business introduction. You can upload your own recording, or have a custom greeting recorded by our professional voice talents.

Voice2Email

Stay on top of your voicemail with a voice to email service. With instant SMS and email notifications, you can easily review each message as it comes.

Voice Prompt Menu
(IVR)

Give your callers the ability to route their own calls via keypad selection (ie. Press 1 for Sales...Press 2 for Support).

Powerful Self-Managed
Online Portal

Configure your 1300 or 1800 number with an easy-to-use number portal, exclusive for Alltel ADVANCE plans. All changes are free and take effect immediately.

Access detailed call reports

Your 1300 or 1800 number is a great tool for collecting data about your calls. We compile information such as who, when, and where your calls are coming from—all for free.

Call Whisper

Track which calls are coming from your 1300 or 1800 number through a short announcement that plays before your call is connected.

Call Recording

Record and listen back to calls to your 1300 or 1800 number whenever you need it. Your recorded calls are a great resource for staff training and ensuring service quality.

Missed Call Alerts

Your 1300 or 1800 ADVANCE sends instant email notifications for every call that you miss, so you can make prompt call-backs and take advantage of warm leads.

Advanced routing options

Pin Code Routing

Assign a unique pin code for each of your customers or office locations, and have your calls redirected based on the pin entered by the caller. This option is exclusively available for ADVANCE plans.

Area Based Routing

Have your calls redirected based on the caller's area code. Currently charged at $49 ex GST per month for MICRO, STARTER & GROW plans; this routing option is free, exclusively for ADVANCE plans.

A feature-packed 1300/1800 number plan with unsurpassed functionality.

$29per month

1300/1800
ADVANCE

Price excludes GST
Calls answered
on your landline

Local & National Calls9.7c per min

Mobile Calls10.7c per min

Calls answered
on your mobile

23.9c per min

Critical Information Summary

BUSINESS INTRO

VOICE2EMAIL

VOICE PROMPT MENU (IVR)

SELF-MANAGED ONLINE PORTAL

CALL WHISPER

CALL RECORDING

ADVANCED CALL ROUTING

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