Your 1300 number or 1800 number can be setup in
a number of ways

A 1300 number or 1800 number is simply a computerised redirection number.

They are highly configurable and can be setup to route (redirect) to different destination numbers ...

• at different times of the day or week,
• according to the inbound caller's location,
• in different geographical locations

They do not require a physical phone line and are usually configured so they can be forwarded or answered ...

• at your nominated business number, mobile phone or home-office phone number.
  
  Example Setup: If you don't answer your destination number within a specified time (say 10 seconds), or if you're busy on a call, your 1300/1800 number can be configured to automatically redirect to another (second) number (eg. our Virtual Office where it's answered by one of our Live Operators)
  
  
• at one of our Virtual Offices in Sydney, Melbourne, Canberra, Brisbane, Adelaide or Perth, where our Live Answering Service receptionists greet your callers in your own business name and take your messages. You will then receive your messages via SMS to your mobile phone or via Email or both (included in plan)
  
  
• by our automated touchtone Interactive Voice Response (IVR) Menu and forwarded to you, your staff members, departments or extensions ... about IVR >>
  
  
• by Voice2Email, where the caller leaves a message and it is converted to a .wav file and sent to you as an email attachment.
  
  

Our 'easy to complete' Application/Order Form makes it easy for you to configure your 1300/1800 number/s, Live Answering and our other services to suit your requirements.

Calls to 1300 numbers from a Local fixed landline caller that you answer on your fixed landline phone are FREE for the first 20 minutes.

	Download the Application The application is in pdf format so you'll need Adobe Acrobat Reader to read it - Acrobat Reader is FREE to download and install.
	Click Here to choose your 1300 numbers or 1800 numbers.
	Complete the Application and FAX it to 1300 799 948

You'll have your own 1300 number or 1800 number in no time!

Click here for our Terms & Conditions

Things you should know. Calls are billed pro-rata in 1 second increments. Rates are quoted per minute and exclude GST. There is NO flagfall or call connection Fee. Inbound call rates vary based on caller location and answering point. Notes on First 20 min FREE: Only applies to 1300 numbers and applies to calls originating from a local fixed landline and terminating at a fixed landline. Normal plan rates apply after first FREE 20 minutes. Advertised rates may change without notice and are for new On-Net customers. Off-Net rates may be slightly higher. A minimum charge of 15c applies on 1300 inbound calls from national, international or mobile origin (does NOT apply to 20 min free time on 1300 numbers and calls to 1300 numbers originating from a local landline). A minimum charge of 15c applies on all inbound calls to 1800 numbers. A $19 setup fee applies to each new inbound number. Unless otherwise stated, there are NO term contracts or Cancellation Fees. However, we require 1 calendar months notice if you are changing carriers or closing your account. All rates are correct at 01/01/08. Only for new customers applying via this website. Services are only available to credit approved customers who pay by Direct Debit. Not applicable for existing customers or competitors. Includes standard level of routing/barring. Fees apply for initial set up of services and for making changes to services. Additional setup fee may apply to complex routing/barring configurations.