Mission Statement

Alltel’s mission is to become a leading provider of tailored and innovative communication solutions for businesses.

Over the years, we’ve built a reputation for providing honest and ethical advice to customers. Along with delivering superior customer service, Alltel is committed to making communications simple and straightforward for SMEs across Australia.

Our Purpose

To simplify the complex world of business communications and create tailored solutions for our customers so they can grow their business.

Our Values

Every customer is important regardless of size or spend. They are the purpose of our business—They are part of us.

We are selfless. We take the time to understand our customer and exceed their expectations. They must be able to depend on us every single time.

We embrace change as a possibility to improve. We create cutting-edge solutions to meet tomorrow’s needs.

Our success is tied to our customer’s success. We consider the benefit to them in every decision we make.

What makes us different?

Proudly Australian owned and based, we understand the daily challenges that businesses like yours face. This is why we are dedicated to providing real solutions—no confusing tech jargon, no camouflaged fees, and no one-sized fits all remedies.

Here at Alltel, excellence is not just a motto—it’s a way of life. We don’t believe in cutting corners just to save a few dollars. Our staff takes the time to know your business, so we can tailor our services to fit your exact business requirements and give you the most value for your money.

Communications Compliance TCP Code

Alltel is one of Australia’s first business telcos to achieve TCP compliance. Our services are carried on various networks including Telstra, Optus, 3 VHA, iPrimus, Symbio, U1, Platform.

Communications Compliance Ltd

Clients

Alltel fills the need for smart and easy-to-use technologies for thousands of businesses across Australia. Our clients’ success drives us to deliver better products and customer service excellence consistently. Find out what we can do for your business, and join the ranks of these successful brands who trust Alltel with their communications.

University of Melbourne
Bose
La Trobe University
Brisbane Roar
NSW Government
City of Stonnington
Monash University
Big4 Holiday Parks
Ernst & Young
Grocon
Ray White Projects
University of Queensland
National Home Doctor Service
Positive Group
HomeRepair
Genesis
Health Engine
University of Woollongong
Stockland
Appster

History

Beginnings

It all started in 2003, when our founder Keith Brinsley, discovered that while there were enterprise solutions for businesses, there was a growing need for services that were more appropriate for small and medium enterprises.

From then on, Alltel has been on a mission to understand the individual needs of our customers, and providing cost-effective solutions tailored for SMEs.

Family

From our humble beginnings and through the support of our loyal customers, Alltel has grown into a national business.

As our business continues to grow, our team remains focused on maintaining high standards to ensure the quality of Alltel products and services. Our highest priority remains to be providing value and excellent service to all our customers.

Alltel in the community

Alltel believes in the importance of giving back and taking part in causes that work towards creating a brighter future for more Australians. By supporting the following organisations, we hope to create a positive social impact on the lives of our customers, our staff, and everyone in our community.

Riding Along with Alltel

Careers

There are jobs—and there are careers. If you’re looking to challenge yourself and learn new skills with a high-performance team, Alltel is the place for you. Take your passion for technology and customer service excellence, and join smart, driven, and motivated individuals, by sending your application to greatjobs@alltel.com.au.

clicky