Alltel: Answering Service Guide

Wouldn’t you love to be able to increase profits by having someone to take your customers’ calls 24/7? At Alltel, we offer a 24-hour live operator assisted answering service for a diverse array of clients including start-ups, tradespeople, marketers and established businesses

It’s for this reason that Alltel has developed into one of the main players in the competitive Answer Service market. Our enviable list of clients is proof of our competitive prices and the high esteem in which our services are held. Quality, detail, dependability and engaging personalities are what define the Alltel Answering Service Experience.

We have a great team of talented and trusted operators who take calls promptly using your company name and tailored scripts. All our operators receive ongoing training and become an extension of your business. That way you can always be assured of a polite and timely response in addition to excellent customer care and consideration.

Our pledge to you is simple: to help you to free up your time so that you can focus on providing your clients with your valuable services and products. After all, we understand that it is a privilege to play the role of primary contact for your company and as such, you should expect nothing less than excellence.

Tradespeople

Your hands are your livelihood, but for precisely that reason they are more often than not occupied. Thankfully, Alltel’s Answering Service takes the job of attending to potential and current clients out of your hands and puts it into those of our well-versed and dedicated customer service operators. So whether you are out on the road, on a construction site, or simply busy working on a project, you can rest assured that your calls will be dealt with promptly and professionally.

Start-ups

Starting a business is exciting and challenging. However, its’ also exhausting and after a while, the stress of having to do too many things at once starts to take its toll. At some point you have to accept that you need to get other people to help you. But especially when you are starting, every cent counts. Fortunately, Alltel’s Answering Service offers an affordable high quality customer service option that helps you to focus on what you need to do in the early days of your business—developing and realising the true potential of your products and services.

Established Businesses

If you are dedicating large amounts of money towards marketing and developing service and product delivery, you know the importance of having a strong first point of contact for potential and current clients. However, as projects develop, receptionists are often required to multi-task in a way that inevitably detracts from their ability to take calls. The good news is that Alltel offers you the same amicable point of contact that you expect from your trusted receptionist but without requiring you to commit to opening new full-time positions.

Marketers

Every marketer knows that personality is one of the driving points of sales. For this reason, it’s crucial to have only trained and professionals as the first point of contact. That way you can ensure the profitability of the marketing campaigns that you have worked so tirelessly to develop. Alltel’s customer service operators exude personality and professionalism and work exclusively from tailored scripts so as to ensure that the sales start coming in.

Next Steps

Whatever type of business you have, contact Alltel today to speak about your company’s Answering Service needs we promise to deliver the excellence and commitment that your business deserves. Call us today on 1300 ALLTEL (1300 255 835) to see how Live Answering can help your business to succeed.

Further information about Alltel’s Live Answering Services