The telephone is an essential communications tool for businesses: especially for small and growing businesses. It's often the primary method your customers use for keeping in touch with you, so it's important to ensure that you receive every call.
Many small businesses use a Live Answering Service to help with...Read more
Thanks to technology, starting a business is easier than ever. As the number of ways to communicate continue to grow, choosing which to invest in gets harder. But instead of choosing one channel over the other, customers expect the availability of more than one channel to contact you. Make...Read more
It's exciting when your business grows and you start to hire more staff—even though the logistics of it all can sometimes be a bit of a headache.
One way to help ease that headache is to plan ahead and select a telecommunications solution that will be able to keep up...Read more
Your operations may be small, but this should not stop you from thinking big and going bold in your decisions- especially in aspects concerning your business. One of these aspects concern how you can reach out to new clientele and keep touch with your existing ones – enter the...Read more
Doesn’t it feel great when your local cafe knows your usual order or when your favorite comic book store sets aside a copy of the newest title for you before it gets sold out? The best way small businesses compete with big name brands is through superior customer service....Read more
Gone are the days when the time spent in the office was the measure of how hard working and productive someone is. In fact, the opposite may be true. Studies show that spending all your time in front of your computer or on your mobile devices in the office...Read more