What do Call Forwarding IVR Menus cost?

IVR menus are available as an add-on service for your Alltel 13, 1300 and 1800 phone numbers.

Monthly Fee $10
Setup Cost (includes 1-5 IVR menu options/call forward numbers) $99
Setup Cost for Additional Sub-Menus (1-3 options/numbers) $30
Professional Recording of IVR Menu
Selection Options
$49 – $200*
Change IVR Recordings Quote*
Additional monthly fee per submenu $5

*Note that prices will vary depending on the length of your IVR recordings and on whether or not you want to pay for professional recording services. The above call forwarding cost and prices are indicative only. Please contact Alltel on 1300 ALLTEL (1300 255 825) for a detailed quote.

Things You Should Know:

  • All prices quoted exclude GST.
  • A one-time setup fee of $99 applies for IVR menus added to 13/1300/1800 Numbers.
  • Professional recording of IVR menu options is NOT included.
  • “To hear these options again, press 0” function may incur additional fees (to be quoted).
  • Fees quoted above are in addition to regular 13, 1300 and 1800 number monthly plan fees.
  • There are no additional charges for flag fall or call connection.
  • Unless otherwise stated, there are NO term contracts.
  • We require one calendar month written notice to cancel your service.
  • Minimum cost for service (excluding the cost of your inbound number) is $109+GST.
  • Fees apply when making changes to your IVR Menu Options.
  • Additional account fees may apply

View our Critical Information Summary (CIS) for this product

Note that Call Forwarding IVR menus are included as a standard feature with Alltel’s Hosted Business Phone System. There is no additional monthly charge for the IVR menu—a set-up fee does apply. Also included with the hosted phone system is a web-based self-management portal through which you can manage IVR menu audio files free of charge. (Excludes charges for professional recording.)

Professional Voice Talent

Professional Voice Talent
If you want to have your IVR menu options professionally recorded, Alltel offers a variety of both male and female voice-over professionals so that you can select the voice that best represents your business.