Compatible services matched for smarter call management

Make sure all of your business calls are answered professionally.

Calls are often your first point of contact with customers. But with more than one task pulling in you different directions, it’s not practical to sit by your phone all-day waiting for clients and suppliers to call. A 1300 number and virtual reception bundle lets you customise which of your phones ring and when, while lending your business a professional voice to answer calls when you can’t.

What is the Connect Bundle?

The Connect Bundle combines an Alltel 1300 Number with Reception Connect—services that complement one another in making sure that business calls are never missed. Together, they also guarantee that calls are handled professionally at all hours.

Your 1300 number offers flexibility by redirecting inbound calls to your existing phones based on location, time and day, or other specified conditions. Together with an Australian-based answering service, your customers will no longer have to hear endless ringing or a busy tone. Alltel’s professional operators answer in your business name, take your messages, and forward it immediately to you.

Why does your business need a 1300 number with answering service?

An inbound number offers you mobility through customised routing schemes that redirect calls to different answerpoints. Calls to your 1300 number can be answered on a fixed line or mobile. But what happens when you can’t answer any of your devices?

Adding virtual reception, a type of live answering service, provides your business additional support without the need to hire and train an in-house receptionist. A virtual receptionist can handle all your calls, or serve as an overflow option during busy seasons or an after-hours solution to capture all leads.

Alltel’s Connect Bundle is the ideal call bundle for startups, home offices, and SMEs looking for a flexible and professional way of managing business calls.

1300 Numbers

Customise when and how calls are routed to your office/home phones, mobiles, or answering service with a ‘local call’ number. As virtual numbers, these are not tied to one location, allowing you to offer local call rates for customers across cities and states.

Reception Connect

Make a lasting impression over the phone with a professional phone answering service available 24/7. Route calls to Australian-based operators if you’re on a call or when you can’t answer your phone. Get instant access to your messages through SMS and email.

A bundled call solution for businesses on the go

Combining a 1300 number with a Reception Connect service gives you the freedom to work on your business without fear of missing an important call. By pairing these compatible virtual services, you can build trust and credibility over the phone at low startup costs.

Put a spotlight on customer service with a business number and virtual reception service.