Connecting your Remote Workforce with a Hosted PBX System
Years ago, working from home was only an option for startups that couldn’t afford leases for serviced offices. Thanks to hosted phone systems, things couldn’t be more different today. At present, even the biggest brands allow employees to work remotely in some capacity. Some even employing them full-time.
IP telephony has come a long way, rivalling in-house PBX systems due to its ease of use, affordability, and quality. So how can you take advantage of this technology to connect your remote workforce?
Get a reliable internet service
Unlike in-house systems, a hosted PBX runs over the internet. To get the best results, your service should be strong enough to avoid poor call quality. It must also be able to handle real time virtual tools that are vital for working from home like screen sharing, the cloud, file sharing, video calling, and social media. Talk to your service provider to check for the minimum requirements to run your hosted phone system. If the current speed doesn’t measure up, or if you do data heavy tasks that congest the network, consider switching to a business grade ADSL.