Alltel FAQ - Hosted PBX

Hosted PBX

Why should my business use SmartConnect®?

NBN Ready

Alltel’s SmartConnect Hosted PBX and associated IP Phone Hardware is NBN-compatible, so when the NBN arrives at your premises we can move you across without any need to upgrade your equipment.

Keep connected no matter where you are

Have multiple extensions across multiple locations: in different offices and even in different states. Use mobile phones and other “softphones” to stay connected when you’re out of the office. The smarts are built into your telephone handset, so you can even unplug your phone from the office and plug it in and use if from your home Internet connection.

Improve Customer Service and Increase productivity

Professional features like Auto Reception, Team Q (call queuing), time of day call routing and voicemail to email make it easier for you to do business and convert more sales enquiries.

24/7 Support and Reliability

Alltel lets you focus on your core business not your ‘chore’ business. Let someone else worry about installing new releases, fixing dodgy hardware, providing 24/7 monitoring and maintenance, and making sure backup servers are online and ready to go if needed. Alltel’s servers are all based in Australia, across geographically redundant locations, and are monitored 24/7