How do I transfer my 1300 / 1800 number?

Are you looking to upgrade your 1800 or 1300 number to a premium, business grade service, with great rates and no lock-in contracts? Then why not consider making the switch to Alltel, one of Australia’s leading providers of inbound 1800 and 1300 numbers.

Transfer your number at any time – it’s quick and easy!

Simply provide us with your phone number and the your telco account number which your current provider can give you and we’ll take care of the rest!

You’ll need to provide this information whether you transfer your number online or over the phone, so it’s a good idea to have the information with you before you call or access our online application.

How long will it take to transfer my number?

Our goal is to deliver your new service with no downtime.

To help us do this you should allow between five and seven working days. This provides our consultants with time to process your paperwork, to liaise with your current provider, organise the setup of your account and to activate your number on our system.

Whilst this is being organised, you should not experience any downtime with your number.

Email our Business Consultants for advice on how to manage the transfer of your number to avoid any downtime. You can also phone us on 1300 255 835.

Can I keep my number if I relocate?

All of our 1800 and 1300 numbers are portable. If you move locations, you can change your destination number by calling our Business Consultants on 1300 50 10 50 or by emailing us. You don’t have to notify your customers as your phone number will remain unchanged.

Transfer your number now?

Why wait? The link below will take you to our online transfer form. If you need some help, contact our Business Consultants on 1300 255 835, or send us an email to get the transfer process started.

Transfer my number