Can I connect teams and departments from separate sites or locations?
Definitely. This service is a great way to give customers a consistent experience over the phone. Your live answering service can be configured to support multiple users, teams, and departments regardless of where they are located.
Can I forward messages sent through SMS to more than one recipient?
Yes, you can configure multiple recipients for your SMS notifications. Each SMS to more than one recipient incurs a 27¢ fee.