Alltel FAQ - Messages 24/7

Billing

Do you charge extra for weekends and holidays?

No. Alltel Live Phone Answering Services are available 24 hours, 7 days a week, 365 days a year—holidays and weekends included at no additional premium hours cost.

Are there extra charges for calls transferred to me?

There is a charge for every transfer attempt, and a flagfall charge for calls that are successfully connected. View the Critical Information Summary for complete details.

What if I want to change my Live Answering Service plan?

You can upgrade or downgrade your plan for free at any time to meet your changing business needs.

You can even add virtual receptionist call connection services to have calls connected directly to you or any other employee.