What is an inbound number?

Inbound numbers include 13 numbers, 1300 numbers and 1800 numbers (including smartnumbers®).

These inbound numbers are “virtual” phone numbers, in that they aren’t tied to any one specific phone in the same way that your landline and mobile numbers are.

Instead, you route your inbound number calls to the “answerpoints” at which you want it to ring, including landlines, mobile phones, fax machines or call answering services. You can select multiple answerpoints for a single inbound number, for example if you want to ring a different number outside of regular business hours, or if you want your calls to go through to an answering service when your line is busy or not being answered.

Find out more: How to 1300 Numbers and 1800 Numbers Work?