Everything You Need to Know About Switching to NBN
Over the years, one of the biggest projects of the Australian government involves providing fast, reliable, and affordable broadband services to homes and businesses across the country. You’ve probably heard about the National Broadband Network (NBN) over the news, but beyond the discussions about budgets and politics, not much information is out there on how it will directly affect your business phone system.
NBN uses a mixed technology model to benefit more areas that need new or improved broadband connections. Let’s take a look at how each one will benefit your business and how you can prepare for the switch.
Fixed Line Technology
NBN uses Fibre to the Premises (FTTP) technology which uses fibre optic cable made of glass to replace copper wire and some HFC networks. Fibre optics uses light instead of electricity to transmit data, making it more reliable in high bandwidth, long distance transmissions.
This means you should expect a significant decrease in the loss of quality for calls, especially long distance ones. Multiple users can be online at the same time without worrying about decreased upload and download speeds. You can also promote collaboration between multiple sites by utilizing video conferencing and provider better service to your customers by using a fast connection that’ll give them a better experience and make you more responsive.
Fixed Wireless Technology
Fixed wireless technology transmits data using radio signals instead of cables. It provides broadband speeds through transmission towers or base stations that communicate with NBN installed equipment at home or in your office.
Before installation, addresses must pass a line of sight pre-qualification to make sure that your area is serviceable. Businesses outside of the main CBDs that are not cost efficient or geographically convenient for fixed lines will benefit greatly from switching to this technology. The growing infrastructure of wireless networks also allows failover and redundancy for connectivity that wired connections simply cannot offer, making downtimes significantly lower.
Australia has a very complex and vast geography which makes it difficult for some areas to use fixed technology. Satellite technology is the best option for rural and remote areas that have no access to any alternative source of broadband. The NBN Satellite Support Scheme (NSS) transmits and receives data from equipment installed at home or in your place of business, through a satellite orbiting the earth. Geographic barriers can finally be removed with this cost efficient technology.
Preparing for the Switch
Moving to NBN is not automatic. Users must move their current internet and telephone services to the network before the advised date. Phones will work on the service except rotary dial and pulse dial phones. Devices that rely on dedicated copper lines such as EFTPOS machines, fax machines, lift phones, medical and security alarms, and fire panels can also work with NBN.
Check which technology is available at your address and when it will be rolled out through NBN’s pre-qualification tool online. Better yet, consult with your provider to find out what plan and hardware changes you may need before the switch. After the NBN is installed, make sure that you check all your devices to see if they are all working.
At Alltel, we are committed to making your move to NBN as smooth as possible. In fact, we provide business phone systems that are NBN ready to make your switch hassle-free. To know more about how you can prepare your business for NBN, call us at 1300 ALLTEL (1300 255 835) or visit us at www.alltel.com.au.