Live Phone Answering Service: Does My Business Need a Virtual Receptionist?
Admit it, no one enjoys leaving messages on a voicemail machine. Don’t even mention how tedious it is to sit through minute after minute of recordings, sorting out which few matter for your business. If you can’t stand it, imagine how your customers feel when they get sent to your machine? Luckily, there is an easy and affordable alternative that could take messages for you—a live phone answering service. There has always been a struggle between removing human error vs. keeping the ‘human touch’ when it comes to communications technology. A live call answering service gives the best of both worlds, reducing your overhead costs while maintaining service quality. To find out if a virtual receptionist is what your business needs, ask yourself the following questions.