Around 75% of callers simply hang up if their call goes through to voicemail instead of being answered by a real person. That's a high percentage of potential business to be turning away, and one that many people don't realise they're losing.
Starting from just $29 a month, you can hire a virtual receptionist to answer your calls when you're not available.
Our live phone answering operators are professionally trained, based in Australia, and ready to answer calls in your business name, 24 hours a day, 7 days a week (including public holidays).
Messages 24/7 ™
The ideal Live Answering Service for sole traders and small companies.
Have your phone calls answered by our professional Australian-based live answering operators, who are online 24 hours a day 7 days a week, every day of the year.
From $29 per month
The ideal Live Answering Service for businesses who want to route
messages to different people or departments.
As your business grows, you'll want to expand your live answering service to
be able to support multiple people or departments within your organization.
From $39 per month
Talk for as long as you like: ALL calls are UNTIMED, including calls connected to you via landline and mobile phone.
Reception Connect is the ideal Live Answering Service for businesses who want their "virtual" receptionist to be able to directly connection calls to them or a team member.
From $49 per month
Phone answering articles
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Alltel's Call Answering Service can save you money and help your business to grow. Read more ...
Who can benefit from Alltel's Live Answering, and how can we help you? Read more ...
Why you need Live Answering
75% of callers hang up when their calls are answered by a machine. With live answering, your calls are answered by a "real" person, which helps to increase customer satisfaction and sales.
Live answering allows you to take time out to attend meetings, have lunch with friends, or pick up the kids from school without missing a single call.
Alltel's professionally trained, Australian-based operators answer calls in your business name 24/7.
Focus on important work without interruptions. Review your live answering messages as they come in, and prioritise your work and call-backs.
A virtual receptionist is ideal for start-up businesses not yet able to afford a full-time receptionist.
View SMS messages at times where it could be inconvenient (or impolite) to receive a phone call.