Live Phone Answering Services
How much business are you losing?
One way or another, acquiring new customers costs you money so every call you receive should be regarded as important and be answered professionally.
You may already be aware that around 75% of new enquirers hang up without leaving a message if their call goes through to your voicemail or an answering machine instead of being answered by a real person … and unfortunately those potential customers don’t usually call back.
Chances are, they’ll call one of your competitors. First impressions are important to potential new customers when they call. They want to talk to a live person, so the competitor that answers their calls more professionally stands a higher chance of getting the business. Don’t let your competitor get the business (and income) you could have had.
Existing customers and suppliers can also be frustrated when their call is not answered by a real person.
Professional Phone Answering 24/7 = No missed calls.
When you or your staff are busy working in your business, it’s often inconvenient to answer calls throughout the working day. Understandably, you may be in a meeting or you may just need to focus on the job at hand instead of answering phone calls and taking down the callers’ details. That can be very distracting, disruptive and time-consuming when you’re trying to get a job done.
However, if you’re serious about having a successful business and making money, that’s a high percentage of phone calls and potential business to be sending to your competitors.
Powerful and flexible business phone answering solutions.
You (and your team) can have our professional receptionists answer your business calls when you’re not available – with a range of phone answering solutions starting from just $29 a month with 20 calls included.
You’ll receive your messages immediately by SMS and email (also included) so you can return your calls as soon as it’s convenient.
Our live phone answering operators are professionally trained, based in Australia, and ready to answer calls in your business name, 24 hours a day, 7 days a week (including public holidays).
No matter how big or small your business is, we have a range of business solutions that help manage your business and make your life easier.