What are the differences between Local Connect and 1300/1800 Numbers?
|Type of Number||Local||National||National|
|Route to any number (e.g. landline, mobile, live answering)|
|Route to second number (e.g. live answering) if first number is busy or not answering)|
|Route single number to multiple locations depending on factors including time of day or caller location|
|Call forwarding IVR menus available as add-on service|
|Call recording available as add-on service|
|Simultaneous ringing of multiple answer points|
|Real-time management web portal available as bundled service*|
|Compatible with PBX and Hosted PBX systems|
|Cost for caller when dialled from landline||Local rates apply||~35¢||Free|
|Cost for caller when dialled from mobile||Mobile rates apply||Mobile rates apply||Mobile rates apply|
|Fixed caller ID (shows “virtual” number for outgoing calls)|
|Reports showing details of all incoming calls||Immediate access||24-48 hour delay||24-48 hour delay|
Feature is available if 1300/1800 number is routed to a Local Connect number as its answer point.