Work without distractions, meet clients for lunch, pick up the kids from school on time, or take that much deserved holiday without ever missing a single call. We help keep your customers happy, so you can find time for the things that truly matter to you and your business.
Messages are immediately sent to you via SMS and email, with a copy posted on your web portal for easy retrieval. Alltel operators are all Australian-based and professionally trained to take calls as you would, so your customers feel at ease leaving a message. Our range of live answering plans are based on the average number of calls you expect to receive in a month. Get it as a stand-alone service, or enjoy extra savings by getting it as part of a Virtual Office Bundle.
Provide callers with 24-hour access to friendly customer support all year round, weekends and holidays included.
Go the extra mile by having a real person answer all customer calls and take messages.
Keep overhead costs low by eliminating the cost of hiring and training an in-house receptionist.
Eliminate distractions and increase productivity by using Messages 24/7 as a call overflow solution.
Review messages as they come in. Get instant access to your messages through SMS and email.
Forward urgent messages to the concerned staff or department to address urgent issues promptly.
Achieve a healthy work-life balance by using an after-hours answering service to keep both your clients and loved ones happy.
Guarantee that messages are taken accurately and the correct information is passed on before call backs.
Highly trained local operatorsWe don’t outsource your calls overseas. Our operators are all Australian based native speakers, available to you 24/7.
Easy activationWe’ll get your live answering service up and running in no time. This service compatible with other Alltel services such as Inbound Numbers and Business Phones.
Highly customisableHave full control of which phones redirect to your phone answering service by requesting changes to your service as needed.
Scale your business with easeAs a virtual messaging service, your live answering solution stays effective as your business grows or even when you relocate.
Switch plans anytimeChange your live answering plan for free. Upgrades take effect the next day, while downgrades apply on the next calendar month.
Manage your service with MyAlltelTrack your usage and retrieve a copy of your messages through a self-managed portal.