Route calls from landlines to a specific answerpoint based on which state the call originated from, and redirect mobile calls to a single answerpoint.
Redirect calls to suit your office hours and availability by selecting which of your phones ring based on the time and day of the week.
Share incoming calls to your inbound number between up to 20 different lines based on a pre-set ratio that equals 100%.
Block calls from areas outside your operations, selected numbers, nuisance callers, or mobile phones.
Forward calls to an alternate number if the main answerpoint is engaged, or if the call is not answered within a specified number of seconds.
Route calls dialed from landlines to an assigned answerpoint based on which region the caller is located in.
Redirect calls from landlines to a specific answerpoint based on the area/zone where the call originated from.
VIC1, 178 exchanges
Route calls originating from landlines to a specific answerpoint based on the caller’s telephone exchange, and redirect mobile calls to a single answerpoint.
Redirect calls to a specific office by playing a recorded message at the start of every call, and requesting the caller to enter their postcode.