Smart communications simplified with Alltel SmartConnect®

Select a plan

Add-ons

Hardware

Total
Learn more about Hosted PBX

1. Choose your plan

SmartConnect
OFFICE
$10per month
Prices exclude GST
Call Charges

Local Calls/National
0.09c per untimed

Calls to mobiles
0.15c per minute

Alltel to Alltel Calls
Free

Calls to 13 & 1300 numbers
0.30c per call

International Calls

View call rates

Total minimum cost
$185

Critical Information Summary
SmartConnect
office Unlimited
$30per month
Prices exclude GST
Call Charges

 
 

INCLUDED

 
 

Calls to 13 & 1300 numbers
0.30c per call

International Calls

View call rates

Total minimum cost
$205

Critical Information Summary
SmartConnect
EXECUTIVE
$15per month
Prices exclude GST
Call Charges

Local Calls/National
0.09c per untimed

Calls to mobiles
0.15c per minute

Alltel to Alltel Calls
Free

Calls to 13 & 1300 numbers
0.30c per call

International Calls

View calls rates

Total minimum cost
$190

Critical Information Summary
SmartConnect
EXECUTIVE UNLIMITED
$35per month
Prices exclude GST
Call Charges

 
 

INCLUDED

 
 

Calls to 13 & 1300 numbers
0.30c per call

International Calls

View calls rates

Total minimum cost
$210

Critical Information Summary

OFFICE USER FEATURES

Call Waiting

N-Way Call

Call Forwarding (Busy, Always, No Answer)

Anonymous Call Rejection

Call Forwarding Not Reachable

Call Transfer

Three-Way Call

Music On Hold

EXECUTIVE USER FEATURES

Call Waiting

N-Way Call

Call Forwarding (Busy, Always, No Answer)

Anonymous Call Rejection

Call Forwarding Not Reachable

Call Transfer

Three-Way Call

Music On Hold

Alternate Numbers

Busy Lamp Field

Do Not Disturb

Speed Dial 100

Speed Dial 8

BroadWorks Anywhere

Additional Charges

Setup cost per account

$155

Monthly account service fee

$20

Switch user plans

FREE

2. Select your add-ons

DID Numbers

Feature Enhancements

3. Hardware

Additional Information

This hosted PBX service is available at any location with a suitable internet connection.

As a rule of thumb, your connection should provide 100/100Kbps throughput speeds per active call, with less than 4ms jitter. To test your internet connection, you can do a simple PING test.

You should get results of:

  • Line Quality of Good or above
  • MOS of 4 or above
  • Ping of less than 100 ms
  • Packet Loss of 0%

Even with good results from a PING test, several factors may affect the quality of your calls. If you are a heavy data user or if you require 6 or more extensions, a dedicated internet connection may be required to support your bandwidth requirements.

Alltel-provided phones typically use the G729 Codec, which uses the following average amounts of bandwidth for audio calls:

1 minute call = 234 Kilobytes
1 hour call = 13.71 Megabytes

There is no minimum contract term for this service.

The minimum cost for this service will vary depending on your selected plan.

All prices exclude GST.

SMARTCONNECT
OFFICE
SMARTCONNECT
OFFICE
UNLIMITED
SMARTCONNECT
EXECUTIVE
SMARTCONNECT
EXECUTIVE
UNLIMITED
Total Minimum Cost
(Setup + 1 month of service + Per User Cost)
$185.00 $205.00 $200.00 $220.00
Setup Cost $155.00 $155.00 $155.00 $155.00
Monthly Account Fee $20.00 $20.00 $20.00 $20.00
Subscription Cost – Per User $10.00 $30.00 $25.00 $45.00

SmartConnect® is a self-installed hosted phone service.

Alltel provided hardware are tested and pre-configured before being shipped out to customers, requiring zero touch setup. Instructions are provided to guide you or your IT service provider with the physical setup of your phones.

Accounts are set up remotely, and log-in details are provided once hardware delivery is confirmed. Test calls and a walkthrough of the portal will be conducted once your call flow is confirmed.

All hardware is purchased separately. Alltel offers a wide range of IP handsets and headsets for purchase. These phones are plug-and-play, and are not network locked.

We cannot guarantee the compatibility of phones not purchased through Alltel. Support for hardware purchased through other vendors is not provided.

Number porting charges apply if you wish to transfer existing landline or VoIP numbers to your SmartConnect® service.

SmartConnect® may not be appropriate if you require access to 000 or other emergency services. This service will not function in the event of a power failure. Priority Assistance is also not available with this service.

No relocation fees apply if you wish to move your service to a new location.

To ensure that your service will work after moving offices, call us at 1300 255 835 to update your information. Our solutions specialists will assist you with testing your phones and connection to ensure the viability of your service at your new location.

Transferring your SmartConnect® service from one Alltel account to another Alltel account entity will incur a $150 charge.

There are no early termination charges for this service. However, a 30 day advance written notice is required to terminate your service.

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