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Business numbers that make a statement

Make an impact with a Smartnumber built to seize your market.

Start your Smartnumber search here

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1300 Test

1300 837 8

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Alltel Smartnumbers

A business Smartnumber that gives instant recall.

With so much information bombarding our screens all day, Alltel Smartnumbers help your business grab attention and create a captive audience of your market. Your new Smartnumber doesn’t just set you apart with a catchy number, it also projects a reliable and professional image that your customers trust.

Exceed expectations with a Smartnumber that comes with advanced call management options. Similar to regular 13, 1300, and 1800 numbers, these highly memorable inbound numbers give you full control of which phones ring and when, so customers never have to hear endless ringing or a busy tone again.

What is a Smartnumber?

Smartnumbers are distinctive phone numbers that are considered ‘the best’ 13, 1300, and 1800 numbers available. These inbound numbers come in the form of phone words which spell out your business name or service e.g. 1300 ALLTEL (1300 255 835), and numbers that come in repeating or sequenced numerical patterns e.g. 1300 50 10 50.

The cost of purchasing the rights of use to a Smartnumber varies depending on its memorability. You may buy it directly from the Alltel Shop or from ACMA with the help of our B2B specialists. Each number can cost $250 upwards. Once you have secured your number, Alltel—a Smartnumber specialist— can activate it as your provider.

How do Smartnumbers work?

Similar to regular 13, 1300, and 1800 numbers, Smartnumbers offer the same flexibility when it comes to call management. Calls to your Smartnumber are automatically redirected to one or more of your preferred phone lines. These include landlines, mobiles, VoIP phones, or a Live Answering service. The cost of calls to your Smartnumber will depend on the inbound service plan that you select.

These numbers stay yours for the entire life of your business as long as the service is activated within three years of allocation. Smartnumbers that remain inactive for three years will be returned to the ACMA and become available for purchase to other businesses.

A Smartnumber that makes a lasting impression

With Alltel Smartnumbers, your phone number becomes a valuable extension of your brand. Make waves with a professional business
number that raises your visibility and takes your productivity to a whole new level.

Track your usage and identify marketing campaigns that are making ROI with the help of our free built-in call reports.

Make it easy for customers to refer your business with a catchy 13, 1300 or 1800 number.

Maintain effectiveness as your teams and branches increase: Alltel Smartnumbers grow with your business.

Increase brand awareness with a phone word that tells customers about your products and services.

Connect remote workers and outsourced departments with a unified business number.

Get a feature-rich business number without the cost and trouble of installing new phone lines.

Own your Smartnumber and keep the same business number even if you move, relocate, or switch providers.

Minimise interruptions and increase your productivity through advanced call handling functions.

Track your usage and identify marketing campaigns that are making ROI with the help of our free built-in call reports.

Make it easy for customers to refer your business with a catchy 13, 1300 or 1800 number.

Maintain effectiveness as your teams and branches increase: Alltel 1800 numbers grow with your business.

Increase brand awareness with a phone word that tells customers about your products and services.

Connect remote workers and outsourced departments with a unified business number.

Get a feature-rich business number without the cost and trouble of installing new phone lines.

Own your Smartnumber and keep the same business number even if you move, relocate, or switch providers.

Minimise interruptions and increase your productivity through advanced call handling functions.

More great features

Fast activation

Once you’ve secured the rights of use to your Smartnumber, we’ll get it up and running in no time.

No special hardware

Receive calls on any of your existing phone lines without affecting your ability to call out.

Free routing options

Direct your calls anywhere in Australia and across time zones at no added cost.

Overdial function

Advertise a longer phone word for your business. Numbers dialed after ten digits are ignored by the system.

No lock-in contracts

We’ve ditched fixed-term contracts for simple and straightforward plans with no hidden charges.

Switch plans anytime for free

Upgrade or downgrade your 13, 1300, or 1800 number plan as your business needs change.

Manage your number using MyAlltel

Request changes to your service and access free built-in call reports through a self-managed web portal.

Seen enough? Check out our plans and pricing

Enhance your Smartnumber

Alltel Smartnumbers are highly customisable with features that make you work smarter, not harder. There are
literally thousands of ways your 13, 1300, and 1800 numbers can be configured. Create a complete and
seamless communications solution with these powerful Smartnumber add-ons.

Alltel Smartnumbers are highly customisable with features that make you work smarter, not harder. There are
literally thousands of ways your 13, 1300, and 1800 numbers can be configured. Create a complete and
seamless communications solution with these powerful Smartnumber add-ons.

Routing Options

Maximise your work day by creating the ideal redirection scheme for your Smartnumber. Our inbound number specialists will help you design a configuration based on time and day, location, or your availability. Complex schemes can also be applied with an additional charge.

Business Intro™

Make a lasting first impression by answering calls with a professionally recorded message before callers are connected to you. This guarantees that every single call is answered with the same, professional greeting using your correct business name and pronunciation.

Voice Prompt Menu

Give callers the ability to direct their own calls to specific locations, departments, or team members. You customers connect with their intended recipient by following a recorded voice prompt and selecting from a customised menu. For example, ‘Press 1 for Finance, Press 2 for Sales’, etc.

Live Phone Answering

Alltel’s Australian-based operators are available to answer your important business calls 24/7, 365 days a year. Our professionally trained virtual receptionists greet callers using your business name, take messages, and immediately forwards the details to you via SMS and email.

How is a Smartnumber different from other business numbers?

Using a mobile number for your business blurs the line between work and your personal life. Protect your privacy by keeping your personal numbers private and using a professional inbound number for your business. Alltel Smartnumbers give callers the impression of an established business, with several redirection options that lets you switch off at the end of the day.

When you get a Smartnumber, it becomes yours for as long as you need it. Advanced call handling functions let you redirect calls to any of your existing phones, giving you complete mobility and portability. Unlike landline numbers that are tied to a single geographic exchange, your inbound number can be used across states or even overseas.

While similar in function, 13, 1300, and 1800 Smartnumbers differ in terms of call charges.

13 numbers work exactly like 1300 numbers, but are shorter and more memorable with only 6 digits. As it comes with an additional annual government surcharge, this type of inbound number is recommended for large enterprises in highly competitive industries.

1300 number call costs are shared between the caller and the business. This makes it a popular option among SMEs who want to extend their presence on a limited budget. With callers charged a local rate, this type of inbound number is effective for deterring nuisance and unwanted callers.

1800 number call costs are completely shouldered by the business. These are recommended for established businesses that want a nationwide number that anyone can call at no charge. Since calls to these numbers are completely free for customers, they work best as after-sales and customer support lines.

How is a Smartnumber different from other business numbers?

Using a mobile number for your business blurs the line between work and your personal life. Protect your privacy by keeping your personal numbers private and using a professional inbound number for your business. Alltel Smartnumbers give callers the impression of an established business, with several redirection options that lets you switch off at the end of the day.

Features

Smartnumbers

Mobile

Move locations easily without changing your contact number

Not location dependant

National presence

Advanced routing features

Gives the impression of a bigger business

Move locations easily without changing your contact number

Smartnumbers

Mobile

Not location dependant

Smartnumbers

Mobile

National presence

Smartnumbers

Mobile

Advanced routing features

Smartnumbers

Mobile

Gives the impression of a bigger business

Smartnumbers

Mobile

When you get a Smartnumber, it becomes yours for as long as you need it. Advanced call handling functions let you redirect calls to any of your existing phones, giving you complete mobility and portability. Unlike landline numbers that are tied to a single geographic exchange, your inbound number can be used across states or even overseas.

Features

Smartnumber

Landline

Move locations easily without changing your contact number

Not location dependant

National presence

Advanced routing features

Gives the impression of a bigger business

Move locations easily without changing your contact number

Smartnumber

Landline

Not location dependant

Smartnumber

Landline

National presence

Smartnumber

Landline

Advanced routing features

Smartnumber

Landline

Gives the impression of a bigger business

Smartnumber

Landline

While similar in function, 13, 1300, and 1800 Smartnumbers differ in terms of call charges.

13 numbers work exactly like 1300 numbers, but are shorter and more memorable with only 6 digits. As it comes with an additional annual government surcharge, this type of inbound number is recommended for large enterprises in highly competitive industries.

1300 number call costs are shared between the caller and the business. This makes it a popular option among SMEs who want to extend their presence on a limited budget. With callers charged a local rate, this type of inbound number is effective for deterring nuisance and unwanted callers.

1800 number call costs are completely shouldered by the business. These are recommended for established businesses that want a nationwide number that anyone can call at no charge. Since calls to these numbers are completely free for customers, they work best as after-sales and customer support lines.

Features

1300 Smartnumber

1800 Smartnumber

13 Smartnumber

Plans from $14 per month

Australia-wide number

Mobile, landline, fax compatibility

IVR/Auto-Attendant compatibility

Inbound reporting access

Free call for your customers

n/a

n/a

Annual government fees

none

none

$7,980

Plans from $14 per month

1300 Smartnumber

1800 Smartnumber

13 Smartnumber

Australia-wide number

1300 Smartnumber

1800 Smartnumber

13 Smartnumber

Mobile, landline, fax compatibility

1300 Smartnumber

1800 Smartnumber

13 Smartnumber

IVR/Auto-Attendant compatibility

1300 Smartnumber

1800 Smartnumber

13 Smartnumber

Inbound reporting access

1300 Smartnumber

1800 Smartnumber

13 Smartnumber

Free call for your customers

1300 Smartnumber

n/a

1800 Smartnumber

13 Smartnumber

n/a

Annual government fees

1300 Smartnumber

none

1800 Smartnumber

none

13 Smartnumber

$7,980

Distinguish your brand with smart business numbers that put you under the spotlight.

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