Spotting the Best Value NBN Plans: How to Separate Fluff from Fact
Best value NBN plans are a dime a dozen—at least if we take what all internet service providers offer at face value. But more than marketing fluff, what does having the ‘best value’ really mean? Should you be looking for the cheapest service plan? Is it about getting the fastest speed?
The definition of what is most valuable may vary from person to person. But in business, we can all agree that the best NBN plans are those that provide the highest quality of service for what you can afford. To make choosing easier, here are some tips that will help you get the most value from hundreds of plans offered by different NBN providers.
What you need vs. what is offered
One of the biggest mistakes that people make when choosing an internet service is shopping around for what’s available, before checking their needs. Your business shouldn’t be the one to adjust to any of your services. On the contrary, your solutions should adapt to your needs.
Even if you’re not particularly tech-savvy, you can gauge your data requirements by simply taking note of your usage patterns. For a week, make a list of activities which require an internet connection and how long each task takes. Once you have this data, you can use an online data calculator to get a rough estimate of what speeds you should be looking at in the first place.
Compare NBN plans
Now that you have a better idea of what you need, you can start comparing available plans. As a rule of thumb, it’s best to choose a service that meets your current needs, but will give you ample room for growth. With more facets of work moving to the cloud, your data use can easily double in 3 to 5 years. Keep this in mind and prepare for a more connected future for your business.
An unlimited internet service is the most ideal option for businesses. With no data caps to worry about, you can be at your most productive without fear of shaped speeds and excess charges. Choosing a business-grade internet service also means that not too many people are on your provider’s network, so a higher quality of service can be achieved.
Available business NBN plans are typically offered in three speeds. Light users who require a connection for emails and web surfing can do much with 25Mbps plans. Businesses that share larger files, frequently update websites, and rely on video conference calls should go for a higher 50Mbps plan. If you plan on switching to a hosted phone service, use cloud storage, and other data applications, 100 Mbps is the best way to go.
Never overlook customer support
We’ve all had our own telco horror stories. Today, what’s surprising is when your telco offers decent service and support. The switch to the new infrastructure is a great opportunity for you to consider alternatives to traditional telcos, that offer the best value NBN plans, but with a higher standard for customer service.
Not only can a good provider help you get a plan that meets your bandwidth requirements, they should be able to give you a fair assessment of what your actual speeds will be. There are other things that can affect your actual speeds, more than your selected plan.
The number of devices connected to your network, the age of the hardware and software you’re using, internal wiring, interference from appliances and devices, the type of network delivery in your location, and the amount of content you work with—all of these factors can affect your actual speeds.
Making a smooth transition to NBN
At Alltel, our solutions specialists will help you find the best value NBN plan that’s the right balance between quality and cost. Our job is to make your switch as smooth and seamless as possible, with the help of our new NBN availability map and business readiness checklist. To start your journey to faster and better internet, give us a call at 1300 255 835 or visit www.alltel.com.au.