Develop individual skills, promote a healthy workload, and move ahead to more valuable responsibilities by giving your staff the time and tools they need to grow. With a little help from our virtual receptionists, you can boost your productivity without having to sacrifice customer service.
Messages are immediately sent to the appropriate person or team via SMS and email, with a copy of posted on your web portal for easy retrieval. Alltel operators are all Australian-based and professionally trained to take calls as you would, so your customers always feel at ease leaving a message. Our range of live answering plans are based on the average number of calls you expect to receive in a month. Get it as a stand-alone service, or enjoy extra savings by getting it as part of a Virtual Office Bundle.
Encourage more callers to leave a message by having a real person answer calls whenever you’re unavailable.
Separate work from your personal life by using Team Messenger as your after-hours phone answering service.
Give customers 24-hour access to friendly support 365 days a year, weekends and holidays included.
Eliminate the cost of hiring and keeping a dedicated receptionist in your office. Only pay for the number of calls you expect to receive.
Minimise distractions by using Team Messenger as your call overflow option during peak working hours.
Messages are validated and taken accurately so customers don’t need to repeat the same information during call backs.
Never worry about your receptionist taking a holiday or a sick day. Our live operators are available whenever you need them.
Get instant access to your messages via SMS and email. Review messages as they come in and capture leads while they’re hot.
Highly trained local operatorsAll calls are answered by local operators at our Australian based call centre and never outsourced overseas.
Easy activationTeam Messenger is compatible with other Alltel services such as Inbound Numbers and Business Phones. Get your service up and running in no time!
Highly customisableConfigure which phones redirect to your phone answering service by requesting changes over the phone or through your web portal.
Scale your business with easeA telephone answering service supports your growth even as your staff increase and offices multiply.
Switch plans anytimeChange your live answering plan for free. Upgrades take effect the next day, while downgrades apply on the next calendar month.
Manage your service with MyAlltelRetrieve a copy of your messages and track your usage through a self-managed web portal.