Ten tips for providing great customer service
Good customer service is the lifeblood of any business. We’ve all experienced customer service that is excellent, awful, and everything in between, and we know how that experience affects our on-going relationship with different businesses:
- Delight me with great customer service, and you’ll not only retain me as a loyal customer, I’ll also recommend you to others.
- Give me poor customer service, and I’ll not only take my business elsewhere, I’ll also delight in telling others how rubbish you are.