Customer Success Stories
thumbAlltel Customer Success Story with TF Accountants

Alltel Customer Success Story with TF Accountants

9:13
thumbAlltel Customer Success Story with ITtelligent Consulting

Alltel Customer Success Story with ITtelligent Consulting

4:10
thumbAlltel Customer Success Story with Python Charmers

Alltel Customer Success Story with Python Charmers

3:40
thumbAlltel Customer Success Story with I Need A Chef

Alltel Customer Success Story with I Need A Chef

3:09
Alltel Flexible Solutions
http://www.alltel.com.au/wp-content/uploads/2017/11/Smart-and-Simple-Ways-to-Communicate.jpgthumbSmart and Simple Ways to Communicate

Smart and Simple Ways to Communicate

1:37
thumbAlltel Inbound Business Numbers

Alltel Inbound Business Numbers

0:45
thumbAlltel Live Answering Services

Alltel Live Answering Services

0:56
thumbAlltel SmartConnect Hosted Phone System

Alltel SmartConnect Hosted Phone System

0:43
thumbAlltel Business Internet

Alltel Business Internet

0:43
Inbound Numbers
thumb1300 vs 1800 vs 13 numbers

1300 vs 1800 vs 13 numbers

1:10
thumbHow do inbound numbers work?

How do inbound numbers work?

2:14
thumbWhat are business Inbound Numbers?

What are business Inbound Numbers?

1:29
Live Answering
thumbWhich live answering service is best for me?

Which live answering service is best for me?

1:31
thumbWhat is live answering?

What is live answering?

1:06
SmartConnect® Portal Tutorials
thumbHow to Upload an Announcement in A Call Centre

How to Upload an Announcement in A Call Centre

1:51
thumbHow to Change Your Extension Name and Password

How to Change Your Extension Name and Password

1:52
thumbHow to Forward Calls to Voicemail or to Other Extensions

How to Forward Calls to Voicemail or to Other Extensions

1:44
thumbHow to Change the Options in an IVR Menu

How to Change the Options in an IVR Menu

1:25
thumbHow to Change Greetings and Voicemail Messages

How to Change Greetings and Voicemail Messages

2:01
thumbHow to Access Your Call Recordings

How to Access Your Call Recordings

1:15
thumbHow to Include Agents in the Call Centre

How to Include Agents in the Call Centre

1:10
thumbHow to Modify a Time Schedule

How to Modify a Time Schedule

2:54
SmartConnect® UC App Tutorials
http://www.alltel.com.au/wp-content/uploads/2017/11/SmartConnect®-Customer-Portal-Tutorial-How-to-Conduct-a-Conference-Call.jpgthumbHow to Conduct a Conference Call

How to Conduct a Conference Call

1:22
thumbHow to Add a Contact

How to Add a Contact

1:56
Hardware User Guides
thumbPart 1 & 2: Unboxing & Connecting

Part 1 & 2: Unboxing & Connecting

5:34
thumbPart 3: Feature walkthrough

Part 3: Feature walkthrough

2:21
thumbPart 4: Complete Tutorial

Part 4: Complete Tutorial

17:21
Routing Options for Inbound Numbers
thumbRouting: Region

Routing: Region

1:30
thumbArea & Exchange-based

Area & Exchange-based

0:39
thumbRouting: State-based routing

Routing: State-based routing

0:41
thumbRouting: Call Barring

Routing: Call Barring

0:50
thumbRouting: Postcode prompting

Routing: Postcode prompting

1:03
thumbRouting: Call Splaying

Routing: Call Splaying

1:!0
thumbRouting: Time and day-based routing

Routing: Time and day-based routing

1:04
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