Plans & Pricing

Alltel Virtual Office Services

Why does every business need virtual office services?

Decades ago, starting a business meant taking out a lease at a CBD building and putting down a huge deposit to set up your office. This meant that small businesses rarely had access to enterprise-grade office and communications equipment that could make them more efficient.

Today, some of the greatest business ideas are borne on kitchen tables, spare bedrooms, and converted garages. This comes as no surprise, with advancements in technology allowing people to work from anywhere, driving Australian entrepreneurship to an all-time high.

Alltel Virtual Office services are business-grade virtual office solutions designed for the needs of startups and SMEs. Going virtual lets entrepreneurs like you enjoy enhanced mobility, lower overhead costs, and increased productivity-- no matter where you are.


What is Fax2Email?

Fax2Email (fax to email) is an online fax solution that sends and receives documents without the need for a fax machine. Access your faxes anytime, anywhere on your mobile devices.

Ideal for:

Entrepreneurs that need access to faxed documents on the go. Recommended for offices that want to go paperless, protect client privacy, save valuable desk space, and reduce maintenance costs.


What is Voice2Email?

Voice2Email is an online messaging service that receives voicemail without the need for an answering machine. Messages are converted into a sound file, and sent as an email attachment immediately.

Ideal for:

Businesses who take orders over their machine, or tradies on house calls who are too preoccupied to regularly check their voicemail. Instant notifications guarantee that urgent messages are never missed.

Voiceover Recording

What is Voiceover Recording?

Voiceover Recording is a professional recording service that lets you customise your telephone greetings and voice prompt IVR menus with the help of experienced voice talents.

Ideal for:

Businesses who want to personalise and reinforce their branding through their calls. Leave a positive and lasting impression on customers through professionally recorded greetings and menus.

Business Intro

What is Business Intro?

Business Intro is an automated greeting service that helps businesses answer calls consistently. A professionally recorded greeting announces your company name before each call is connected to you.

Ideal for:

Home based businesses that want to sound professional over the phone without hiring an in-house receptionist. Also recommended for multiple branches that use a shared business phone number.

Voice Prompt Menus (IVR)

What is a Voice Prompt Menu?

A voice prompt menu (IVR) is a call forwarding feature that lets callers connect to a person/department by dialling a prompt, i.e. press 1 for Sales… press 2 for Support.

Ideal for:

Sole traders that want their business to appear larger. Startups with remote workers that use one business phone number for all employees. Businesses with outsourced services like accounts or PR.

Propel your business to success with smart and simple communications technology, tailored just for you.

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1300 255 835

Alltel Pty Ltd is Australian owned and operated. We provide services to our business customers throughout Australia and Internationally.


Melbourne Head-Office

622 Ferntree Gully Road
Wheelers Hill, VIC 3150
Phone: (03) 8513 1300


Level 4, 49 Sherwood Road
Toowong, QLD 4006
Phone: (07) 3077 7277


Suite 1A Level 2, 802 Pacific Highway
Gordon, NSW 2072
Phone: (02) 8355 7333

Postal Address

Alltel Pty Ltd
PO Box 5133
Brandon Park, VIC 3150

Phone numbers

24-hour Hotline

1300 ALLTEL (1300 255 835)


1300 255 855

International Phone

+61 3 8513 1300

International Fax

+61 3 8376 8286

Business Information

Sales and Customer Support Office Hours

8:30am to 6pm AEST Monday to Friday except public holidays

Alltel Pty Ltd

ABN 95 126 744 116