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Alltel — SHAPING THE FUTURE OF YOUR BUSINESS COMMUNICATIONS.

Seamless business calling with Microsoft Teams

Integrate your phone line to make and receive public calls with one-touch cloud voice and collaboration.

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Contact centre outsourcing for your everyday business tasks.

Outsource your customer service and sales calls to our Aussie onshore team.

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Choose Australia's favourite 1300 number provider.

Discover why a 1300 number is essential for every business and explore our plans from just $10 per month.

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Your business doesn’t sleep—neither do we!

Keep your phone lines open around the clock with our after-hours answering service.

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Get your business messages recorded by a professional voiceover from just $95.

Fast turnaround and easy online ordering.

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Power your business performance with NEW Ultra-fast NBN plans.

Experience fast and reliable connectivity backed by friendly local support.

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More than a telco

Empower your business with intelligent solutions that blend advanced voice technology with human connection

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Elevate your business connectivity with full-suite voice solutions

Empower your team with Alltel’s integrated voice technology that streamlines communication and effortlessly connects your business with customers. Discover how Alltel’s cloud voice solutions can elevate your connectivity to new heights.

discover voice

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Optimise your customer engagement with contact centre outsourcing

Enhance your customer interactions and streamline your everyday operations with Alltel’s outsourcing solutions. Let our Australian team expertly manage your customer service calls, sales support and more. Explore how Alltel can transform your customer engagement and boost efficiency.

explore contact centre

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Power your business with IT and enterprise internet solutions

Supercharge your operations with Alltel’s fibre and wireless internet solutions. Our high-speed connectivity combined with IT expertise ensure seamless connectivity and protection from cybersecurity risks. Discover how Alltel can enhance your business performance.

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REDEFINING BUSINESS CONNECTIVITY

Why choose Alltel as your strategic partner for your communication solutions

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Effortless Simplicity

We understand the need for simplicity where it matters. That’s why we offer a consolidated approach—integrating all your business communication services into one monthly bill. With clear, expert advice and no technical jargon, we make managing your communication needs effortless.

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Scalable Innovation

Whether you’re a growing business or a large enterprise with complex needs, our solutions are built for scalability. From cutting-edge voice technology to comprehensive outsourcing and contact centre services, Alltel provides the tools to enhance efficiency, productivity, and growth—every step of the way.

real solutions

Real Solutions

Your business is unique, and so are your needs. At Alltel, you’ll connect with real people in real offices, ready to customise innovative voice technology and contact centre solutions to fit your specific needs. We help streamline operations, increase productivity, and reduce costs, ensuring your business runs smoothly.

CALL ANALYTICS

Business Intelligence & Insights

Analyse the precise motion of conversations and collect real-time data. Deliver instant campaign messages to your customers and gain valuable insights into your call performance. Enhance customer engagement with messaging and analytics tools that provide real-time data insights.

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Solutions

Unleash Your Business Potential

Harness the power of Alltel’s full-stack solutions to confidently navigate every stage of your business journey. Whether you’re launching a new venture or scaling a successful enterprise, Alltel’s transformative communication technology and support empower you to work smarter, connect faster, and drive sustainable growth with efficiency and ease.

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SME Solutions
Our innovative voice technology and customer experience outsourcing help small and medium businesses reach more customers, streamline communication, and automate for future growth. Alltel’s smart solutions empower SMEs to scale efficiently and prepare for tomorrow’s challenges.
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Industry Solutions
Tailored to meet specific industry needs, our solutions combine advanced voice technology with outsourced customer support to enhance client interactions, improve productivity, and boost business performance. Alltel is your partner in delivering superior customer experiences across various sectors.
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Enterprise Solutions
Alltel provides future-proof voice technology and integrated solutions designed to meet the evolving demands of large enterprises. Our scalable systems, combined with expert outsourced support, enable businesses to navigate new challenges while delivering exceptional customer experiences.
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Alltel has earned the trust of Australian SMBs and Enterprises across diverse industries for over 20 years

In the fast-paced healthcare industry, seamless communication is essential for delivering quality patient care. Alltel helps streamline patient inquiries, appointment scheduling, and after-hours accessibility, ensuring healthcare providers stay connected while maintaining confidentiality and compliance with industry regulations.

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Reliability, security, and efficiency are critical for financial institutions handling sensitive client interactions. Alltel’s communication solutions support smooth customer engagement, improved operational workflows, and secure connectivity, helping businesses in banking and finance maintain trust and compliance.

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From managing student inquiries to coordinating administrative tasks, educational institutions require scalable and efficient communication systems. Alltel enhances engagement between students, faculty, and staff by improving accessibility and ensuring seamless information flow across campuses and online learning environments.

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Customer experience is everything in retail, and reliable communication can make or break a sale. Alltel helps retailers manage high customer demand, streamline order inquiries, and provide fast, responsive support—enhancing the shopping experience both online and in-store.

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Government agencies must remain accessible while managing large volumes of inquiries. Alltel’s communication solutions help improve service delivery, enhance public engagement, and ensure efficient handling of requests, allowing agencies to focus on serving their communities effectively.

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In the highly competitive real estate industry, every call is a potential opportunity. Alltel helps agencies manage property inquiries, schedule appointments, and ensure prompt follow-ups—allowing sales and leasing teams to focus on closing deals and building client relationships.

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For legal firms, consultancies, and service-based businesses, maintaining a professional image and client responsiveness is key. Alltel supports efficient client communication, ensuring calls are managed seamlessly, appointments run smoothly, and professionals can focus on delivering expert advice without interruptions.

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REAL REVIEWS FROM REAL CUSTOMERS

What our customers are saying

Since being setup with Alltel their service has been second to none. The staff are really friendly, quick to reply and very helpful. It's also made a huge difference in making sure we don't miss calls with their routing options and they setup a professional sounding message for when we can't answer. I'm very happy we chose Alltel and wouldn't hesitate to recommend to others.

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Marc G

Google 

A very reliable and capable provider. We have been using Alltel for a number of years and have consistently been very pleased with the service and response time. We have used a number of their services. When our business requirements have changed, Alltel has a product and solution to make our small business look and feel like a much bigger enterprise. We highly recommend them!

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Robert K

Trustpilot 

Choosing Alltel for my business needs was a decision I'm truly happy about. Their service was professional from start to finish, and the ease of the entire process made what could have been a daunting task completely hassle-free. I would highly recommend Alltel to anyone in need of their services, for their unmatched professionalism and the quality of service they provide.

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Simon O

Trustpilot 

Finally! A phone company that takes the time to hear what you have to say. I have direct contact with the same person and don't get bounced around having to go through everything all over again. The team has been great, and I would highly recommend Alltel. Cheers

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Jamie T

Google

Amazing experience. Great to deal with, never on hold and always deal with the same people throughout the connection process. elstra made a mess with my NBN connection for 2 months without internet. Alltel had it going in less than 2 weeks fixing Telstra errors, wouldn't look any further for internet.

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Daniel C

Google

I tried to set up Teams calling with another provider prior to signing up with Alltel and it was an uncomfortable and drawn-out process which I cancelled. I signed up with Alltel and the team helped me set up the system. They were amazing! So helpful, patient and respectful. Their customer service was excellent, and I feel they went above and beyond!

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Penny

Trustpilot

Service is key for a business owner, 100% especially with communications providers. The staff are so knowledgeable and helpful, providing solutions that are not only cost effective, but actually work. Alltel makes my business team efficient and communication globally seamless. Thank you to all the team at Alltel, 10/10

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iDriveSafety

Trustpilot

I tried to get my 1800 number connected with Telstra for over 3 months to no avail. The team at Alltel had it connected and diverted to my mobile in 3 days. Smooth process and half the price of Telstra. I highly recommend this company.

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Les W

Trustpilot

Alltel are as good as it gets Alltel not only provided me with a flawless virtual phone for MS Teams but their sales and support staff are very friendly and helpful. The onboarding process was easy especially because their sales and support staff are available and ready to help ensure your new service is setup quickly and efficiently. Alltel ticks all the boxes and I recommend them highly to anyone.

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Taner

Trustpilot

One company living up to their promises! I don't bother with any other telecommunication companies now. Responsive, reliable, smart, excellent communicators, solution focused, stress free one stop shop. Excellent.

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Benjamin V

Google

I waited a month and a half for Telstra, got sick of waiting and had it done by Alltel within a couple of hours. Easy. Now to work out how I get the rest of my telephony across…

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Nathan

Trustpilot

Fantastic customer service. Been with Alltel for over 6 months now and the staff have been super helpful every time I call in. My answering service with them has been a god sent.

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GRACE

Google

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