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WHEN SHORT AND SWEET IS BEST
Get a 13 number that is as unforgettable as your business.
A 13 number is a cut above the rest. With only six-digits in total, 13 numbers are highly memorable and easy to dial. If you’re after business phone number that makes the ultimate statement for your brand, then get a 13 number with Alltel.
Just like 1300 or 1800 number services, 13 numbers have all the flexibility of any inbound number services, allowing you to manage your incoming calls and routing them across multiple offices or locations.
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DISCOVER 13 NUMBERS
Why choose a 13 number for your business?
One obvious difference between 13 numbers and 1300 or 1800 numbers is the length of the phone number. With only six digits Including the 13 prefix, 13 numbers typically look like 13 XX XX or 13 XXXX, making them super easy to recall.
Calls to 13 numbers are charged at local call rates from any fixed line in Australia. Being a fully virtual number service, 13 numbers can be configured to manage very high call volumes, redirecting inbound calls to multiple answerpoints at different times of day and even based on the caller’s postcode or location. This makes 13 numbers a very powerful business tool for managing call flows and efficiencies.
BASICS OF A 13 NUMBER
What is a 13 number?
13 numbers are six-digit inbound numbers that customers can call at local call rates. Since these are shorter than 1300 and 1800 numbers, established businesses in highly competitive industries use these numbers to improve customer recall and attract more sales.
The rights of use to 13 numbers are regulated by the Australian Communications and Media Authority or ACMA. The cost of each number starts at $250 upwards. This varies depending on the demand and memorability of the number. Once you have acquired the rights of use to your 13 number, Alltel will get it activated for you.
Plans & pricing 
BASICS OF A 13 NUMBER
How do 13 numbers work?
As a virtual service, 13 numbers are not restricted to a single geographic location. Calls to a 13 number are automatically redirected to one or more of your existing phone services. Customise which phones your inbound number ring to; based on time and day, location, or your availability.
The cost of 13 number calls are split between the caller and the business. Calls from any fixed line in Australia are charged a standard local rate while mobile rates may vary, depending on the caller’s carrier. Aside from setup and monthly costs, 13 numbers come with an additional government surcharge of $7980 per year or $848.84 per month (excluding GST).
Plans & pricingPOWER UP YOUR 13 NUMBER
Unlock features and unsurpassed recognition.
Easy recall
Brand recognition is everything. Your phone number can be just as memorable as the quality of your service.
Make live changes online
Manage your services easily on My Alltel customer portal. Update your details, pay your bill, make changes or contact us anytime via chat.
No contracts – ever!
We’ve ditched fixed-term contracts for simple and straightforward plans with no hidden charges. Switch plans anytime and add compatible services.
Multiple routing options
Whether you operate from one office or have multi-sites across Australia, a 13 number can be customised to manage your call flows.
Get insightful reports
You can access inbound call reports that feature call statistics like caller locations, peak times, and calls you’ve missed.
Flexible call management
Customise your 13 number to suit your business, whether you work from home or have multiple offices.
13 NUMBER FEATURES
Make it easy for customers to remember you.
With today’s distracted market, it can be difficult to stand out from the crowd and be a memorable brand. 13 numbers give you a competitive edge with an easy recall number and features that can take your business to the next level.
Grow your market and encourage more phone enquiries with a notable 13 number.
Track and measure the success of your marketing campaigns by accessing free built-on reports.
Get a professional business number without the trouble of installing new phone lines.
Take business calls on the road or in between sites, keep the same 13 number even if you move or relocate.
Maintain effectiveness as your teams and branches increase: Alltel 13 numbers grow with your business.
Capture all leads and manage calls efficiently by customising your call redirection options.
Boost productivity and minimise interruptions by managing calls through your 13 number.
Connect remote workers, outsourced departments, and branches with a single business number.
