Location-based routing
Hunt group
State-based routing
Postcode prompting
Call forwarding menus (IVR)
Call splaying
Call forward
Time of day routing
Call overflow
Call reporting
Supports multiple offices
Business Intro™
Enhance your inbound numberwith these features.
Australia’s trusted
1300 number provider.
Unlock powerful features with Alltel 1300 numbers.
Imagine getting a phone number that is also a powerful tool for your business. 1300 numbers can do exactly that. A virtual business phone number, a 1300 number can be customised to help you manage your incoming calls, allowing you to operate your business, your way.
Whether you’re a small business in a home office or a large organisation, 1300 numbers offer unrivalled functionality and flexibility.
The question is, how would you like your 1300 number to work for you?
What is a 1300 number?
A 1300 number is a ten-digit inbound number that your business can use as a single point of contact across Australia, allowing you to attract customers from outside of your local area.
1300 numbers are often referred to as ‘local call numbers’ because your customers can call you from any landline anywhere in Australia for the cost of a local call. Because 1300 numbers are virtual business numbers, you can redirect your calls to different answerpoints depending on how your business operates. Incoming calls to your 1300 number can be answered on your mobile, landline, office phones or hosted phone systems.
When a call is made to a 1300 number from a fixed landline, the caller is charged at local call rate regardless of the state or location they are in. Mobile rates vary, depending on the caller’s mobile carrier. The cost of a 1300 number call is shared between the caller and your business.
1300 vs 1800 vs 13 Numbers
1:28How do inbound number work?
2:14What are business Inbound numbers?
1:10Alltel Business Inbound Numbers
0:44Get a phone number
that means business.
Get a 1300 number with Alltel to boost your visibility and reach more customers Australia-wide. Make your business look more professional, build credibility, get great flexibility and call management to help your business grow.
Great 1300 number features and benefits.
Fast activation
We can get your 1300 number up and running in as little as one business day. Select from a huge list of available numbers you can set up straight away.
No contracts
We’ve ditched fixed-term contracts for simple and straightforward plans with no hidden charges. Switch plans anytime and add compatible services.
Free redirection (routing) options
You don’t need any special hardware for your 1300 number. Answer calls on your mobile, office phone or have them redirected to live answering operator.
Get insightful reports
Ever wondered how many people are calling your business? With access to inbound call reports, you can see insightful call statistics such as caller locations, peak times and calls you’ve missed.
Flexible call management
As a virtual number service, 1300 numbers can be customised to suit your business. Whether you operate from home or have multiple offices, we can help you configure the service exactly as you need.
Reach more customers
Build a credible brand and expand your reach. With a 1300 number you can keep the same number for the life of your business and take it with you when you relocate.
Make live changes online
Self-manage your service online using My Alltel customer portal. Update your details and pay your bill easily.
Multiple routing options
Redirect your 1300 number calls based on location or time and day. Manage your calls your way.
Unlock the full potential of your 1300 number on a
1300 Advance plan that is loaded with extra features.
Business Intro
Start every call with a recorded business introduction. You can upload your own recording, or have a custom greeting recorded by our professional voice talents.
Voice prompt menu (IVR)
Give your callers the ability to route their own calls via keypad selection (ie. Press 1 for Sales...Press 2 for Support).
Powerful self-managed online portal
Configure your 1300 or 1800 number with an easy-to-use number portal, exclusive for Alltel Advance plans. All changes are free and take effect immediately.
Missed call alerts
Your 1300 or 1800 Advance sends instant email notifications for every call that you miss, so you can make prompt call-backs and take advantage of warm leads.
Call recording
Record and listen back to calls to your 1300 or 1800 number whenever you need it. Your recorded calls are a great resource for staff training and ensuring service quality.
Access detailed call reports
Your 1300 or 1800 number is a great tool for collecting data about your calls. We compile information such as who, when, and where your calls are coming from—all for free.
Voice2Email
Stay on top of your voicemail with a voice to email service. With instant SMS and email notifications, you can easily review each message as it comes.
Call whisper
Track which calls are coming from your 1300 or 1800 number through a short announcement that plays before your call is connected.
Compatible services that
enhances your 1300 number.
When you get a business 1300 number with Alltel, you’re getting more than just a regular number! Alltel 1300 numbers come with multiple features and benefits that can work as a great tool for your business. Not only that, Alltel provides complementary services that can be added to your 1300 number to further enhance its capability and functionality. You can make a better impression with your callers and improve operational efficiencies by adding these compatible services.
Live answering service
Advanced routing options
Business Intro
Call forwarding menus (IVR)
Ever wondered the difference between 1300 numbers
and other number options for your business?
Mobility
Can you take your number with you wherever you go or if your business relocates?
1300 Numbers
1800 Numbers
13 Numbers
Landline Numbers
Mobile Numbers
Flexibility
Can you manage your incoming call flows based on your availability, time and day or the caller’s location?
1300 Numbers
1800 Numbers
13 Numbers
Landline numbers
Mobile numbers
Insights
Can you access inbound call reports?
1300 Numbers
1800 Numbers
13 Numbers
Landline numbers
Mobile numbers
Reach
Does your number have a national presence?
1300 Numbers
1800 Numbers
13 Numbers
Landline numbers
Mobile numbers
Manageability
Can you manage your number and make changes online?
1300 Numbers
1800 Numbers
13 Numbers
Landline numbers
Mobile numbers
Brand
Does your business number give a professional image for your brand?
1300 Numbers
1800 Numbers
13 Numbers
Landline numbers
Mobile numbers
Toll-free
Does your business number offer free local/landline calls?
1300 Numbers
1800 Numbers
13 Numbers
Landline numbers
Mobile numbers
Government fees
Do you have to pay an annual a government surchage?
1300 Numbers
1800 Numbers
13 Numbers
Landline numbers
Mobile numbers
