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Are 1300 Numbers free?

The Alltel Team
The Alltel Team
The Alltel Team

The short answer is no. But the longer (and more interesting) answer is that you CAN receive free calls on your 1300 Number.

For those not familiar with 1300 Numbers, these are computerised "inbound" numbers used by many businesses, government agencies and not-for-profit organisations. These numbers provide two major benefits:

  • Incoming calls can be directed to ANY phone (e.g. mobiles, landlines, VoIP phones), which gives the number holder a lot of flexibility in how they use their number.
  • Callers can dial the number for the cost of a local call from ANY landline in Australia—no long distance rates. This helps to encourage callers from across the country.

How Much Does it Cost to Call a 1300 Number?

When dialled from any Australian landline (including VoIP landlines), a 1300 Number call can cost as low as a local call.

When dialled from a mobile, the cost is determined by the caller's mobile carrier. Some carriers charge the same rate as for local landline calls, while others charge standard mobile rates. There are carriers that include 1300 Number calls in their caps, while others charge for them separately. It's a good idea to check your contract to see what your mobile carrier charges for calls to 1300 Numbers.

How Much Does the Business Pay?

Businesses pay a monthly fee for their 1300 Number, additional costs for incoming calls, and may also purchase their number. But if number recall is not a priority for your business, Alltel offers random 1300 numbers free of charge, as part of your service.

Many 1300 Number providers offer plans that include FREE Talk Time for local landline-to-landline calls. For example, Alltel's popular GROW plan includes 30 minutes FREE talk time and our PRO plan gives you UNLIMITED FREE talk time for every local call you receive that originates from a landline and that you answer on your landline.

That means that if your business services only your local area, your 1300 Number could potentially cost you nothing more than your monthly plan cost, with all calls being covered by FREE talk time minutes. Take time to compare 1300 number plans to make sure you're getting the right deal for your business.

Give us a call on 1300 ALLTEL to find out how your business can benefit from a 1300 Number. Our plans start from just $14 a month and they're all contract free—we like the word FREE at Alltel!

Learn More about 1300 Numbers