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Did you know a professional answering service can help manage your business calls? Get started for just $1 a call. Free setup, no contracts.Get 30 calls for $30 on our live answering service.

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Our professionally trained operators can help answer your calls 24/7.

Thank you!

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We’re almost there! We will be in touch with you shortly to help you set up your new live answering service.

For any questions or urgent requests, please feel free to call us on 1300 255 835

The Alltel Team

Manage your business calls with a live answering service for just $1 a call.

Sign up to our best value introductory offer yet.

For only $30 per month, you get 30 included calls answered by our Melbourne-based operators and messages sent directly to your mobile and email.

Submit
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Add a professional answering service to your 1800 number plan – absolutely free!

Save $39 off your first month plan plus $30 off the setup fee.
That’s a total saving of $69!

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See T&C's

Terms & Conditions

  • This offer is only available to new and current Alltel customers that do not have an existing live answering service when bundled with an inbound number.
  • This promo is offered as a RECEPTION CONNECT plan.
  • This offer includes 25 calls. Excess calls will be billed at $2.50 per message.
  • If the live answering service is not cancelled within a month, it will be billed as a regular service on the next billing month.
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Alltel Australia
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Reach more customers and build your brand with 1800 numbers.
1. Select a plan.
Corporate

We offer Corporate and Enterprise level services at customised rates. For a comprehensive quote based on your needs, please submit the following request form and we'll be in touch shortly.

Contact Details
Request quote
Do you answer your calls on a mobile or landline?

How would you describe your monthly call volume?

What features would you like included with your 1800 number

1. Select a plan.
$14per month

Prices exclude GST

Calls answered on your landline

10.7c per min

16.7c per min

Calls answered on your mobile

29.9c per min

$30

Critical information summary
  •  

View call rates

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$19per month

Prices exclude GST

Calls answered on your landline

9.7c per min

10.7c per min

Calls answered on your mobile

23.9c per min

$30

Critical information summary
  •  

View call rates

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$29per month

Prices exclude GST

Calls answered on your landline

5.7c per min

6.7c per min

Calls answered on your mobile

16.9c per min

$30

Critical information summary
  • BEST CALL RATES

View call rates

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$39per month

Prices exclude GST

Calls answered on your landline

9.7c per min

10.7c per min

Calls answered on your mobile

23.9c per min

$50

Critical information summary
  • IVR
  • CALL RECORDING
  • BUSINESS INTRO
  • VOICE2EMAIL
  • CALL WHISPER
  • REALTIME CHANGES VIA WEB PORTAL
  • IVR/Call recording
  • Business intro/Voice2email
  • plus more

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2. Choose your 1800 number.
2. Choose your 1300 number.
$0
ONCE-OFF COST Prices exclude GST
$59
ONCE-OFF COST Prices exclude GST
$99
ONCE-OFF COST Prices exclude GST
$0
ONCE-OFF COST Prices exclude GST
To facilitate the transfer of your 1800 number to Alltel, please provide your current account information with your existing carrier.
To activate your number with Alltel, please provide the following information about your 1800 Smartnumber.
3. Select your preferred routing option.
3. Select your preferred routing option.

Simple routing

Free

Redirect calls to your inbound number to any of your existing phone services. Calls can be answered on an assigned landline, mobile, or VoIP phone.

Simple and Overflow routing

Free

Redirect calls to any of your existing phone services. When the line is busy or unanswered, the call is forwarded to an alternate answer point.

Time and day based routing

Free

Redirect calls to specific answer points based on your availability. Ring particular lines according to the time of day, and the day of the week.

Advanced routing options

Charges apply

Design a complex call scheme with our number specialists. Options include post code prompting, region, area, and exchange-based routing.

4. Select your optional feature.
4. Select your optional feature.

Business Intro

Play a professionally recorded business greeting at the start of every call. Use your own recording or have one recorded by Alltel voice talents.

Call forwarding menus (IVR)

Play an automated call forwarding menu at the start of every call, and let callers connect with specific users or departments.

Select a plan
Total
Monthly Setup
Select a plan