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Live answering

5 reasons why your business needs Live Answering

The Alltel Team
The Alltel Team
Live answering
The Alltel Team

Looking for a better way of managing your business calls? Here are the top reasons why a Live Answering is a must for any business.

Get round the clock support

Who answers your calls when you have back-to-back meetings, house calls, or networking events? A live answering service will answer calls in your business name, take a message, and forward it to you—so you can free up time for equally important tasks.

Delegate tasks with ease

Did you know that it takes the brain 20 minutes to regain focus after getting distracted? We’ll help you stay focused by answering your calls and forwarding messages to the correct person or department. No more rushing to scribble messages on a note and forgetting to pass them along!

Boost your customer service efforts

How would your top clients feel if their calls were automatically sent to a machine? By simply having a real person answer your calls, you can minimise missed opportunities, encourage callers to leave a message, and make customers feel valued and important.

Switch off for a well-deserved break

While it’s important to stay connected with your customers, everyone needs a break from time to time. Not only is it good for your health, doing so helps clear your mind for better ideas and productivity. Live answering services help you switch off without the guilt of missing calls and opportunities.

Get the most value for your money

As a virtual service, live answering saves you the trouble of hiring and training a full-time receptionist. You don’t have to worry about overhead costs, sick days, and paid leaves—we’ll make sure that your calls are answered 24/7, 365 days a year.


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