Alltel Archive

1300 vs 1800: The Difference Between 1800 and 1300 Numbers 1800 numbers have been around in Australia for long enough that most people are familiar with them: they understand that a 1800 number is a free call number and feel comfortable about dialling these numbers. 1300 numbers are not quite as...Read more

Every business needs a phone number. There may be a lot of other communication channels to choose from, but a phone provides a reliable backbone—one that customers, vendors and partners will rely on. 1300 numbers have become a common choice for this purpose. Just having a 1300 number attached to...Read more

If you’ve been looking for a 1300 number for your business, you won’t find yourself hard up for options. Quite the opposite: you’ve probably run into more options than you can easily sort through. Finding the right 1300 number for your business need not be a slog. As long...Read more

As the ISDN switch-off draws closer, it’s becoming increasingly urgent for businesses operating on it to switch to a new phone system. Internet protocol (IP) telephony, with its versatility and cost-efficiency, has emerged as the alternative of choice for companies looking for a new phone system. If you’ve been...Read more

Live telephone answering services and virtual receptionists are popular solutions among businesses that struggle with handling incoming calls. If you’ve been looking into such a solution yourself, however, you’ve probably wondered, “What exactly is the difference between them?” Technically, live answering is a broad category that includes virtual receptionist...Read more

Mishandling business calls can lead to lost sales and leads. That much is no surprise. But what exactly counts as bad call handling where potential customers are involved? Recent research on call handling in industries that rely heavily on phone traffic provide some insights. Some of the findings were...Read more