1800 numbers are popular among businesses and customers alike. Customers can dial them for free—hence the term “toll-free number”—and, thanks to this, businesses can get more calls. However, these numbers do occasionally raise questions. One that we get often is “How do you call an 1800 number from overseas?”
Every business needs a phone number. There may be a lot of other communication channels to choose from, but a phone provides a reliable backbone—one that customers, vendors and partners will rely on.
1300 numbers have become a common choice for this purpose. Just having a 1300 number attached to...Read more
If you’ve been looking for a 1300 number for your business, you won’t find yourself hard up for options. Quite the opposite: you’ve probably run into more options than you can easily sort through.
Finding the right 1300 number for your business need not be a slog. As long...Read more
As the ISDN switch-off draws closer, it’s becoming increasingly urgent for businesses operating on it to switch to a new phone system. Internet protocol (IP) telephony, with its versatility and cost-efficiency, has emerged as the alternative of choice for companies looking for a new phone system.
If you’ve been...Read more
Live telephone answering services and virtual receptionists are popular solutions among businesses that struggle with handling incoming calls. If you’ve been looking into such a solution yourself, however, you’ve probably wondered, “What exactly is the difference between them?”
Technically, live answering is a broad category that includes virtual receptionist...Read more
Mishandling business calls can lead to lost sales and leads. That much is no surprise. But what exactly counts as bad call handling where potential customers are involved? Recent research on call handling in industries that rely heavily on phone traffic provide some insights.
Some of the findings were...Read more