As we usher in a new year, we’re once more inundated by half a dozen trends hailed by marketing pundits as the next big thing. It’s no surprise in a business built on capturing attention, but that doesn’t make it true. While it’s good for companies to keep up...Read more
Since the days of manually operated switchboards, the private branch exchange (PBX) has been an essential part of business communications. These days, internet-based PBX solutions are the preferred option for streamlining communication with customers and among internal teams.
The two most common setups are cloud-based hosted PBX (HPBX) services...Read more
Usually, achieving mythic status is a good thing. Not so when the myths about you are less about overcoming titans and more about titanic costs. Unfortunately, there are many such misconceptions about live answering services, which keep a lot of businesses from using them, despite the benefits they stand...Read more
Cloud-hosted private branch exchanges (hosted PBX or HPBX) offer small businesses an easy way to access phone systems that were once feasible only for large enterprises. The problem is that not all providers are equipped to address the challenges faced by small businesses: limited time, resources and infrastructure all...Read more
As 2018 comes to a close, we at Alltel look back at it with a certain sense of accomplishment. The past year has been one of relationships: forging new connections and strengthening existing ties. And while that might seem a bit cliché, in this case, they have led to...Read more
It’s common enough knowledge that live answering services can help businesses save time and energy at low costs. This is especially useful for small businesses, who can then turn their full attention to product development or customer acquisition. Convenient, but hardly necessary.
What many people miss, however, is that...Read more