Best value NBN plans are a dime a dozen—at least if we take what all internet service providers offer at face value. But more than marketing fluff, what does the ‘best value’ really mean? Should you be looking for the cheapest service plan? The fastest speed?
The definition of what...Read more
How many times does your mind wander off at meetings or conference calls? One minute you’re focused on sales figures and next thing you know, you’re trying to recall if you locked your front door. You nod in agreement and shake your head when asked for questions, embarrassed for...Read more
We all have a love-hate relationship with our emails. It’s great because it’s instant, easy to use, and costs next to nothing. At the same time, most of us get hundreds, if not thousands of emails a month—leaving a majority of it unread.
As a business reaching out...Read more
Remember that page full of graphs and pie charts that you get with your phone bill? How many times have you actually sat down and read your call detail report? Have you ever thought of using it to predict customer behavior in order to gain competitive advantage in your...Read more
Robots, smart homes, and driverless cars—in just a few years, what was once in the realm of science fiction is fast becoming commonplace in our reality. From big machines that used to fill entire rooms, we’ve moved to sleek devices that easily fit in your pocket.
Technology is so deeply...Read more
The easiest way to grow your customer base—and profits—is to stop losing your existing customers. And the easiest way to stop losing your customers is to keep them happy.
The average business loses around 20% of its customers each year. Imagine the difference it would make to your bottom...Read more