Alltel blogs

Voice over Internet Protocol (VoIP) is proving to be the standard for modern business communications across the globe. You may have even seen telcos offer VoIP subscriptions for home and mobile use, proving the technology’s place in today’s interconnected world. Now, you might be asking yourself things like, “What exactly is this VoIP stuff?” or

Businesses operate on certain work hours, but sometimes, customers don’t always call in at these specified times. Some calls may come in after business hours or when you’re on holiday. In cases like this, a 24/7 phone answering service can be of great help. Here’s why. Give Customers Prompt Attention When a customer reaches out

For anyone running a business, whether it’s big or small, chances are there have been times when the tasks are so overwhelming that the phones have been left unmanned. It could mean that you’ve missed out on a lot of potential leads. If hiring a receptionist is out of the question, then you’re only left

The pandemic caused by COVID-19 has certainly changed the way we do business, and the “new normal” is a phrase casually thrown around these days. However, in this new normal, one thing remains constant––the need to stay flexible and adaptable in communicating through reliable cloud-hosted phone systems. Even before the pandemic, cloud-hosted phone systems were

Unified communications is an all-in-one system that integrates video and voice calls, voicemail, conferencing, emails, faxes, instant messaging, file sharing, and more. It’s a cloud-hosted phone system that offers a seamless communication channel between a company’s onsite and remote employees. In addition to seamless communication and collaboration, here are the benefits of unified communications. 1.

Technology has changed the way businesses and individuals communicate. Yet, even with a slew of powerful mobile phones becoming the preferred means of communication, why are hosted business phone systems still a thing? Why are business phone systems such as VoIP and unified comms still important even in the age of mobile phones? 1. Security.