Alltel blogs

Stay in the loop with the latest business tips, articles, and industry news.

Phone systems
So, what is VoIP, and why does your business need it?

Voice over Internet Protocol (VoIP) is proving to be the standard for modern business communications across the globe. You may have even seen telcos offer VoIP subscriptions for home and mobile use, proving the technology’s place in today’s interconnected world. Now, you might be asking yourself things like, “What exactly is this VoIP stuff?” or

Popular Topics

Live answering
“It costs too much!” and other myths about live answering services
Phone systems
Enduring and excelling: A remote customer experience that works
Phone systems
What are softphones? Should you use them?
Alltel
Problem Solving with Alltel: The Gaffneys Story
Hardware
ISDN alternatives: Four tips for switching to a new phone system
Phone systems
Business benefits of cloud-hosted phone systems in the new normal
Inbound numbers
Ultimate guide to 1300 numbers: The how, the what, the why, and the where?
Alltel
The Clipex Story: Future-Proofing Businesses with Alltel Call Centre Solutions
Internet
What is fixed wireless – and is it the right fit for your business?
Live answering
Live answering and virtual receptionists: What’s the difference?
Live answering
Why your business needs a 24-hour answering service

Businesses operate on certain work hours, but sometimes, customers don’t always call in at these specified times. Some calls may come in after business hours or when you’re on holiday. In cases like this, a 24/7 phone answering service can be of great help. Here’s why. Give Customers Prompt Attention When a customer reaches out

Live answering
Deciding between voicemail or a phone answering and messaging service 

For anyone running a business, whether it’s big or small, chances are there have been times when the tasks are so overwhelming that the phones have been left unmanned. It could mean that you’ve missed out on a lot of potential leads. If hiring a receptionist is out of the question, then you’re only left

Phone systems
Business benefits of cloud-hosted phone systems in the new normal

The pandemic caused by COVID-19 has certainly changed the way we do business, and the “new normal” is a phrase casually thrown around these days. However, in this new normal, one thing remains constant––the need to stay flexible and adaptable in communicating through reliable cloud-hosted phone systems. Even before the pandemic, cloud-hosted phone systems were

Phone systems
Five valuable business benefits of Unified Communications

Unified communications is an all-in-one system that integrates video and voice calls, voicemail, conferencing, emails, faxes, instant messaging, file sharing, and more. It’s a cloud-hosted phone system that offers a seamless communication channel between a company’s onsite and remote employees. In addition to seamless communication and collaboration, here are the benefits of unified communications. 1.

Phone systems
Why are business phone systems still important in the mobile age?

Technology has changed the way businesses and individuals communicate. Yet, even with a slew of powerful mobile phones becoming the preferred means of communication, why are hosted business phone systems still a thing? Why are business phone systems such as VoIP and unified comms still important even in the age of mobile phones? 1. Security.

Phone systems
Enduring and excelling: A remote customer experience that works

As we collectively move into unchartered waters, it can be a challenge to identify and factor in all the moving parts that make our teams’ and customers’ experiences smooth and seamless. Alltel has managed this transition by understanding that first and foremost, we needed to continue to deliver best in class standards in supporting our

1 2 3 … 33