Businesses operate on certain work hours, but sometimes, customers don’t always call in at these specified times. Some calls may come in after business hours or when you’re on holiday. In cases like this, a 24/7 phone answering service can be of great help. Here’s why. Give Customers Prompt Attention When a customer reaches out
Today’s current conditions and trading environments are pushing companies to rethink their business contingency plans and incorporate flexible elements into their workplace arrangements. One such solution is adapting to a remote work setup. Business continuity in a remote work setup In recent years remote working has more than doubled and is predicted to grow exponentially.
In light of the recent developments concerning the COVID-19, we have now initiated effective measures within Alltel to ensure your business remains fully supported for continuity through the services that we provide to you. Alltel’s utmost priority is for the safety and well-being of our employees in Australia and abroad, our valued customers, as well
With the NBN not always meeting expectations and high installation costs for Fibre, businesses are looking fast and reliable internet alternatives. One such service is fixed wireless, but what is it and could it be right for your business? What is fixed wireless? Fixed wireless is an internet solution that works without the need for
Over 300,000 businesses in Australia use a 1300 number since it adds a professional appeal and credibility to a business. And if you’re looking for a 1300 number but have no idea where to get it and what it does for your business, then here’s everything else you need to learn about inbound 1300 numbers.
Team collaboration and communication within the business involves various touchpoints–from phones to desktop computers, tablets, landlines, and social media. Keep up with the conversation and stay connected with a system that unifies all these into one platform. This is none other than Unified Comms. But what exactly is Unified Communications (UC) and how can it
With over $51 billion already invested in the NBN, the rollout has yet to be completed across the country. And some people still have no idea what it’s all about. In case you’ve yet to be affected by the ISDN disconnection and shift to the NBN, here’s everything you need to know about it as