Alltel blogs

Phone calls are a tried-and-true way to close sales and bring in new business, but it’s not always easy to know how these calls get to you. Thankfully, there’s a way to maximise your phone leads and your marketing campaigns. Call tracking analytics can help you get a closer look at your calls, giving you

Don’t get haunted by the missing data on your inbound numbers. When you look at all the ways the Internet (and by extension social media) has changed businesses, it’s easy to lose sight of the fact that inbound calls are still the most reliable conversion generator in your business’ marketing strategy. In fact, according to

Say hello to a better phone system experience. The team at Alltel has been hard at work with the folks at Cisco to elevate our communications and collaboration experience. We’re doing this by upgrading from our proprietary SmartConnect UC app to Cisco Webex. We are happy to announce that starting today, all SmartConnect plans will

Voice over Internet Protocol (VoIP) is proving to be the standard for modern business communications across the globe. You may have even seen telcos offer VoIP subscriptions for home and mobile use, proving the technology’s place in today’s interconnected world. Now, you might be asking yourself things like, “What exactly is this VoIP stuff?” or

Businesses operate on certain work hours, but sometimes, customers don’t always call in at these specified times. Some calls may come in after business hours or when you’re on holiday. In cases like this, a 24/7 phone answering service can be of great help. Here’s why. Give Customers Prompt Attention When a customer reaches out

For anyone running a business, whether it’s big or small, chances are there have been times when the tasks are so overwhelming that the phones have been left unmanned. It could mean that you’ve missed out on a lot of potential leads. If hiring a receptionist is out of the question, then you’re only left