Businesses operate on certain work hours, but sometimes, customers don’t always call in at these specified times. Some calls may come in after business hours or when you’re on holiday. In cases like this, a 24/7 phone answering service can be of great help. Here’s why. Give Customers Prompt Attention When a customer reaches out
You’ve probably heard of VoIP and Unified Communications and have mistaken one for the other. While they might appear to be similar, these two are incredibly different. So, what exactly is the difference between VoIP vs Unified Communications? Plus, is one better over the other? What is VoIP? VoIP stands for Voice over Internet Protocol.
Getting people to call your business won’t be a problem if you’ve already got a 1300 number. A 1300 number is a ten-digit number that customers can call anywhere, anytime. Calls made to a 1300 number can be routed to a landline, mobile, or office phone. Apart from being easy to recall, a 1300 number
If you want to bring in more business over the phone, one important consideration is which phone number you choose. And when it comes to phone numbers that callers will remember, it’s tough to beat phone words. Phone words are phone numbers that spell out a word when dialled on a phone’s keypad. A phone
If you’ve been looking into communication solutions for your business, chances are you’ve come across virtual phone numbers. The idea of a virtual number may seem strange at first, but you’ve most likely interacted with quite a few—including some you may not have realized were there. So if you’ve been wondering what virtual numbers are
Recent years have seen many businesses switching their phone systems over to VoIP services. Simply put, VoIP relays audio signals as data to connect voice calls through the net. This basic premise, however, has paved the way for other innovations, including one you’ve likely come across—softphones or software-based phones. Many businesses have been adopting softphones
1800 numbers are popular among businesses and customers alike. Customers can dial them for free—hence the term “toll-free number”—and, thanks to this, businesses can get more calls. However, these numbers do occasionally raise questions. One that we get often is “How do you call an 1800 number from overseas?” The process of calling is fairly