Grab your callers attention with a professionally recorded welcome message.

Play a recorded greeting at the start of
each customer call.

See pricing
Professional business introduction

Professional business introduction

Enrich your first
customer touchpoint.

Professional business introduction

First impressions matter, and when you’re a business owner, your first encounters are always met with questions about your ability, credibility and professionalism. Ensure a successful first encounter with your customers with a business introduction done by a professional voice talent.

Make a lasting first impression with a professionally recorded Business Intro that gives you credibility over the phone.

Business introduction explained

Here’s how a business intro works.

A customer calls your 1300 or 1800 business number. A pre-recorded Business Intro introduces your company to the caller before the call is connected to your answer point. E.g. 'Thank you for calling ABC Pty Ltd. Please hold while you’re transferred to a member of our customer support team' Live answering service. Your mobile or landline. Your receptionist

Learn more about the service

Understanding the basics
of a business introduction.

Your Business Intro is a phone greeting service that plays a professionally recorded message for callers before the call is connected to you. The service is cost-effective and is a great way to give callers a quick overview of your business at the start of each call.

Business introductions are perfect for any business that want to project an established image over the phone without the need to pay for an expensive receptionist. Whether you have multiple businesses or a business name that’s hard to pronounce, Alltel Business Intro guarantees that your calls are consistently answered the way you want.

During setup, you can customise your business introduction by choosing from our professional voice talents and recording your phone greeting. You can select one of our sample scripts or write your 20-word script.

When a customer calls, the first thing they hear is your custom pre-recorded greeting. After the introduction, the call will be connected to your business. You can choose to redirect the call to you, your receptionist, or your live answering service.

What is it?

Your Business Intro is a phone greeting service that plays a professionally recorded message for callers before the call is connected to you. The service is cost-effective and is a great way to give callers a quick overview of your business at the start of each call.

Business introductions are perfect for any business that want to project an established image over the phone without the need to pay for an expensive receptionist. Whether you have multiple businesses or a business name that’s hard to pronounce, Alltel Business Intro guarantees that your calls are consistently answered the way you want.

How does it work?

During setup, you can customise your business introduction by choosing from our professional voice talents and recording your phone greeting. You can select one of our sample scripts or write your 20-word script.

When a customer calls, the first thing they hear is your custom pre-recorded greeting. After the introduction, the call will be connected to your business. You can choose to redirect the call to you, your receptionist, or your live answering service.

Thank you for calling ABC company. Please hold while your call is connected.

Hello and welcome to ABC company. We value your call and will be with you shortly.

Thank you for calling ABC company. Please wait while I connect you to one of our friendly staff members.

Hello and thank you for calling ABC company. You are now being transferred to a member of our support team.

Welcome to ABC company. Your call is important to us. We will be with you shortly.

Hello and welcome to ABC company. Please wait while I connect you through to one of our helpful team members.

Business intro PLAN

Make a lasting first impression with a professionally recorded business intro for your calls.

Additional information

Modify script or change voice talent.

Professional recording for change/
modification.

$40

Quote – Cost varies depending on
length and complexity of script

Starting from $85

$ 10 per month ex GST

Setup cost $50 once-off

Business intro PLAN

Make a lasting first impression with a professionally recorded business intro for your calls.

$ 10 per month ex GST Select plan

Setup cost $50 once-off

Additional information

Modify script or change voice talent.

Professional recording for change/
modification.

$40

Quote – Cost varies depending on
length and complexity of script

Starting from $85

Choose a voice talent

Find a professional voice talent fit for your
brand and business.

For better customisation, you can have your greeting recorded by our professional voice talents. Alltel
has a variety of male and female voice-over professionals available to help you find the most suitable
voice to represent your business.

Compatible services

Pair your business intro with a recommended Alltel service.

Alltel Business Intro is a recommended add-on for your Alltel inbound numbers. As an added feature, this service is billed on top of your inbound number plan.

This service also comes standard with Alltel Local Connect and SmartConnect business phone systems. As an included feature, you will get your voice menu at no additional cost (a one-time professional recording fee applies). You may also manage the audio files for your menu prompts through your portal for free.

Alltel Business Intro is a recommended add-on for your Alltel inbound numbers. As an added feature, this service is billed on top of your inbound number plan.

This service also comes standard with Alltel Local Connect and SmartConnect business phone systems. As an included feature, you will get your voice menu at no additional cost (a one-time professional recording fee applies). You may also manage the audio files for your menu prompts through your portal for free.

More great features

Power up your Alltel business introduction.

Guarantee that all business calls are answered professionally, even on your home phone or mobile.

Get complete flexibility with no lock-in and minimum term contracts.

Need more than 20 words? Ask our consultants a quote for longer business recordings.

Make changes to your Business Intro greeting to fit changing seasons or campaigns for a low cost.

Absolutely no additional flagfall or call connection charges.

Greet callers in the correct business name, even if you’re running on several businesses on shared phone lines.

Manage your Alltel services and Business intro recordings through My Alltel, your self-managed web portal.

Answer calls exactly the same way among personnel, across departments, and in between sites.

Make a lasting first impression with a professionally recorded
business intro for your calls.

See pricing