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For any questions or urgent requests, please feel free to call us on 1300 255 835
For only $30 per month, you get 30 included calls answered by our Melbourne-based operators and messages sent directly to your mobile and email.
Despite the slew of mobile devices that were expected to take the place of fixed lines, PSTN services continue to be common among businesses. As a century-old technology, its familiarity and ease of use continues to help it thrive. Well into the 21st century, business landlines are still common among SMEs because of its undeniable reliability.
Phone services delivered through the traditional copper network are called PSTN or Public Switched Telephone Network lines. As a dedicated service, each line comes with a unique phone number that comes with the area code of its assigned telephone exchange.
While similar in function to residential landlines used at homes, business phone line services are managed on less congested networks. This makes it possible to deliver clearer voice quality and higher availability, to meet the demands of business use.
PSTN is an analog phone service that provides one phone number for every phone line. It is ideal for small businesses that only require one or two lines. This type of business landline is required to support fax and EFTPOS machines, back to base alarm systems, and ADSL connections.
On the other hand, ISDN (Integrated Services Digital Network) is a digital phone service that enables multiple simultaneous phone calls on shared lines. This type of landline service was common among medium to large businesses, before hosted phone services became a popular and more cost-effective option.
New connections may incur varying set-up costs, depending on the complexity of your connection. This will be determined by the need for a technician visit or additional cabling at your premises.
Relocating your service to new premises will be treated as a new connection. No break fees will apply to your previous contract, while a new contract period for the relocated service will begin. Both services may also be overlapped if required.
For transfers of service to Alltel, an active phone number and dial tone is required. Please do not cancel your service before we have confirmed the transfer to avoid unexpected loss of service for your business.
