Alltel SmartConnect uses the Cisco Webex platform for reliability, mobility, and ease of use.

No. VoIP phone systems don’t require the installation of standard copper cables. Because VoIP desk phones connect to the Internet, they only need a regular Ethernet connection.

Not all cordless phones work with a VoIP service. VoIP providers require a certain or custom phone that works with the service.

You may, however, use a mobile or PC as an auxiliary softphone. Simply download the Cisco Webex app to gain this functionality.

Hosted PBX uses the internet connection, which is significantly different from the standard telephone services that use lines or cables.

Standard IP PBX phone systems transfer calls from the internet (IP) to the public switched telephone network (PSTN).

Hosted phone systems work over the internet instead of over analog phone lines. So, if your internet connection goes down, then so does the ability to make and receive phone calls.

Yes, but take note that the porting period can vary. While some ports take as little as one business day, the transfer or port of different numbers or between two virtual PBX providers is likely to take longer.

The choice between an on-premise PBX system and a hosted PBX system depends on your business needs.

If you prefer to have all your equipment on-site, on-premise is better for you. A hosted PBX system is easy to use and maintain, but you would have to invest in hardware (such as equipment racks and servers).

If you prefer someone else to take care of it for you, a hosted PBX system is better suited. There are other factors to consider and compare, but these are some of the main reasons customers have when choosing between the systems.

A hosted PBX system will give you the ability to have all your business phone numbers in the cloud accessible from any device. A hosted PBX system also requires less upkeep and maintenance than an on-premise PBX system.

If your company is in a growth period where you expect to regularly add phone numbers or phone lines, or your employees are working from home or are fully remote employees, a hosted PBX system is the way to go.

While hosted PBX is a more cost-effective solution for business, its call quality is directly related to the strength of your internet connection. This can be problematic if you experience any issues with your internet connection or if it becomes unstable.

Despite these potential issues, a hosted PBX can still provide high-quality sound on your phone calls if you know how many concurrent calls your business experiences at peak days and hours, along with the codec your cloud phone service provider uses.

You can transfer your existing phone number—including 1300 and 1800 numbers—to any of our business phone system services without disrupting your business (corresponding charges apply). You can purchase the number of phone lines you need today and add or remove lines in the future as your business grows or your needs change.

Firstly, you will need to make sure that your internet connection is fast enough to support the services you need. This means that it needs to be fast enough for the number of calls you make and the quality of the calls you get. You can check your internet speed by searching it on Google.

If your internet supply doesn’t work well with it, you’ll need to upgrade your internet to one that’s faster and has better broadband and bandwidth.

There are many different codecs for various situations and coverage, so there's no one-size-fits-all answer. However, you can use the following guidelines to get a rough idea of how much bandwidth you'll need for your hosted PBX service:

• Have at least 100 kbps upload and download bandwidth per line.
• You need at least a megabyte of available, dedicated bandwidth to be able to handle ten high-quality VoIP calls at the same time.

Cloud phone systems often include softphones, like a webphone app, as part of a complete VoIP calling solution. Users of these apps can use any device to make free internal voice and video chats.

Video conferencing works by making video calls over the internet using VoIP technology. When paired with VoIP, you can make video conversations and engage with teams and customers using high-quality video and screen sharing.