Manage your accounts, numbers, and individual calls from any device, and gain access to powerful reports and insights.
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Staying on top of all your calls can get hard. Make your number work harder—and smarter— for your business.
Analytix takes the guesswork away from your phone calls. Its advanced reporting shows you exactly how many people are calling, when they’re calling, and what ads make them pick up that phone.
Watch this quick explainer on how call tracking & management works.
Explore the data that drives your calls.
Review valuable reports and insights that shows you everything from how many calls you get, where your calls. come from, when they happen the most.
Turn missed calls into unmissable opportunities
Recover missed calls and lost leads by reaching out to customers via SMS or outbound call.
Custom call routing made effortless
IVR, time & day, location-based, and advanced routing options are easily manageable with an intuitive drag-and-drop interface.
Track and integrate calls with your marketing tools
Make Analytix work seamlessly with your existing CRM platforms with just one click, and track which of your ads lead more calls.
Time & Day Logging
Learn when your business gets the most inbound calls.
Web Journey Tracking
See what webpages callers visit before dropping you a line.
Per-Number Call Volume
Compare your different phone numbers to see which
ones get the most calls.
Call Duration Reporting
Find data on the average duration your inbound calls and how
quickly they’re answered.
Missed Call Tracking
Easily track the number of unanswered calls and view
them by day or week.
Call insights
Get monthly data insights that reveal the patterns behind how your teams handles your calls.
Detailed reports & insights
Get comprehensive, actionable data on how to optimise your inbound calls.
Call recording & smart tags
Record calls for quality assurance and get AI smart-tagged transcripts.
SMS & Outbound calls
Send out SMS blasts and advisories or reach out & make calls from within the portal.
Missed call tracking
Receive push or text notifications any unanswered call for easy follow up.
CRM platform integration
Connect with Google Analytics and other CRM platforms easily.
Dynamic number tracking
Track all your webpages & ad touchpoints and learn how people find your number, and if they’ve called before.
Analytix web portal
Manage your accounts, numbers, and individual calls from any device, and gain access to powerful reports and insights.
Number selection
Choice of Local, 1300, 1800 and mobile numbers are available.
State, location, time & day, and other routing options are supported.
Access a user-friendly call flow interface through the web portal.
Call whisper
Relay short messages to operators before a call is connected.
Voicemail support
Have incoming voice messages sent to your email.
Welcome message
Introduce your business with a custom greeting.
An automated concierge system that
responds to voice or key prompts (i.e. 'Press 1 for reception').
Easy cross-platform integration
Make the most of your data points. Connect it with Google Analytics, or use Zapier to link it with your preferred marketing and CRM ecosystems.
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