No time to follow up on your property leads?

Our outbound calling and receptionist services can help.

Partner with us today


Inbound and outbound contact centre solutions
tailored for real estate agencies.

Sales Focused

Sales-focused outbound
calling services

Too busy to follow up on all your leads? Let our experienced sales consultants help with outbound lead follow up and cold calling services.


Efficient lead management

We can integrate with your CRM to help organise, update, and track your leads and opportunities within your database.

Real estate

24/7 contact centre for your real estate business

Our Australian-based team of experts will keep your communication lines open and manage your customer or lead interactions.

Don't let your property leads go to waste

Partner with our contact centre.


We can engage with your real estate leads
promptly, personally, and professionally.

appointment scheduling

Lead follow up and appointment scheduling

Our experienced sales consultants can follow up with attendees of your property inspections to enquire about their purchasing intent and to see if there are any other ways your agency could assist. Let us help you contact, qualify, follow-up, and even book your appointments.

appointment scheduling
Overflow management
Overflow management

Overflow Management and
After-Hours Support

On top of outbound lead follow up, our contact centre consultants can also assist with your inbound calls. Our 24/7 team can answer your overflow, after-hour or holiday calls in your business name and take a message that is sent to you via SMS or email. Or, have our Australian-based team act as your receptionist that can transfer calls to you, book appointments and answer basic enquiries.


Let's make your real estate sales cycle and
customer service more efficient.

We offer an extensive range of inbound and outbound call management solutions
that can be tailored to meet your real estate outsourcing requirements.

Contact Centre outbound and inbound
Outbound call solutions

Outbound Call Solutions

  • Lead Generation Services
  • Appointment Scheduling and Lead Follow-up Reminders
  • Cross-sell and Upsell Campaigns
  • Market Research Surveys
  • Customer Callbacks

Inbound Call Solutions

  • 24/7 Customer and Sales Support
  • After-hours and Holidays Coverage
  • Overflow Call Management
  • Live Chat Support
  • Message-Taking and Call Routing Services
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Let our team qualify your leads so you can focus on what you do best.

Benefits of outsourcing

Let us handle the laborious lead follow up or cold calls for your real estate agency.

Qualified real estate leads

Get consistent and qualified real estate leads for your sales team.

Contact centre service plans

Save on staffing and recruitment costs with flexible contact centre service plans that suit your demand.

CRM Integration

Easily keep on top of new leads and opportunities generated by our experienced sales consultants with our CRM integration.

24/7 phone answering

Never miss a call or lose an opportunity with prompt lead follow up calls and 24/7 phone answering.

Great customer service

Maintain your brand's professional image with every call and deliver great customer service round-the-clock.


Making our partners happy, it’s the Alltel way.

Quote review

One company living up to their promises! I don't bother with any other telecommunication companies now. Responsive, reliable, smart, excellent communicators, solution focused, stress free one stop shop. Excellent.

Benjamin V.


Google review

Quote review

Alltel has been amazing from the very first setup to any questions we may have had. The staff are more than helpful and getting hold of people to help with questions is super easy. A+

Ace Sunglasses Au


Google review

Quote review

I have chosen Alltel for a number of our requirements over the past years and they have always been great to deal with.

5 star review

Don H.


Google review


Frequently Asked Questions (FAQ)

Are your services available 24/7?

Yes! You can partner with us to provide coverage for your overflows, after-hours, holidays, short-term outsourcing, and more.

Can you customise call scripts to fit my business?

Yes, we can. Talk to one of our outsourced solutions specialists to know more about how we can customise call scripts and tailor our outsourced solutions to meet your business needs.

How much will it cost me?

Our pricing plans are tailored to the unique outsourcing requirements of our partners. You can reach out to one of our solutions specialists for an individualised quote.

How do your outbound calling services work?

Our outbound services include lead generation and telemarketing services, remote receptionist services, and market research surveys. Our contact centre team will proactively call your property leads, collect relevant information about their buying preferences, integrate the data in your CRM, and share those with you so you can personalise your appointments more efficiently.

How can a contact centre benefit my real estate business?

Our contact centre team can act as a valuable extension of your in-house customer or sales team. We will be your real estate leads' first point of contact whenever you're busy or unavailable. We can provide customer support 24/7 and make outgoing sales calls or appointments to your real estate leads.

Do I still need a contact centre partner even with low call volumes?

Our contact centre solutions can do more than just answer your business calls. We can also ease the burden of time-consuming admin tasks that take focus away from your core income-generating activities. Our outsourced solutions provide a more cost-effective alternative for your lead generation, appointment scheduling, after-hours support, and more.

Want to generate more qualified leads without having to pick up the phone?

Let us tailor a solution for you.

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