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Phone Systems
Business Phone Systems

Straightforward VoIP phone plans that bring you the latest cloud-based features.

Hosted Voice (VoIP)

Enterprise-grade IP phone systems that take full advantage of the cloud.
See pricing

Unified Comms (UCaaS)

Unrestricted collaboration and connectivity that’s accessible on any device.
See pricing

MS Teams Calling

Integrate your office phone system with Microsoft Teams.
See pricing

SIP Trunking

Remote hardware that connects your existing phone system to the cloud.

Softphone

A flexible phone system on your mobile, powered by Cisco Webex.

Hardware Hub
More information

Why do you need VoIP?

Unified Comms: Explained
Hardware Hub
Exclusive online access to office equipment and IT hardware at below retail prices.

All your office hardware needs, all under one hub.

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Why do you need VoIP?
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Business Numbers
Inbound Numbers

1300, 1800, and 13 number plans that you can customise to your liking.

1300 Numbers

Virtual numbers that let callers connect with you at local call rates.
See pricing

Call Tracking & Analytics

Advanced technology that gives you insight into what really drives your calls.
See pricing

1800 Numbers

Virtual numbers that keep you accessible to callers toll-free.
See pricing

Smartnumbers

Distinctive virtual numbers that spell out words or come in repeatable patterns.
See pricing

13 Numbers

Six-digit virtual numbers that are easy to remember and dial.
See pricing

Local Numbers

Virtual numbers that expand your local reach to anywhere in Australia.
See pricing
Other Virtual Services
Features and add-ons to to boost the functionality of virtual inbound numbers.

Professional Recording

Call routing

Voice to Email

Fax to Email

Business Intro

IVR (Voice prompt menu)

Professional Voiceover Recordings
Need a special voice recording done for your business? We can help.

Get your business messages recorded by a professional voiceover talent from just $60.
Contact Centre

Live Answering Services

Our range of professional phone answering and receptionist services can help your business
manage calls during and after business hours.

Phone Answering Services

A phone answering and message taking service that operates 24/7. Our team of professional operators can also manage simple requests and do soft transfers to your team.
See pricing

Remote Receptionist Services

A bespoke service that is more like your in-house receptionist. Our team of professional receptionists can handle customer queries, book appointments, fill web forms and more.
See pricing

Contact Centre & Outsourced Support

Our dedicated business process outsourcing and customer support team delivers inbound and outbound contact centre solutions to help your business connect, engage and operate more efficiently.
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Live answering and virtual receptionists: What's the difference?
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What to look for in an after-hours answering service
Video
Live Answering: Explained | Alltel
Internet & Mobile

Enterprise Internet Solutions

Strengthen your business’ lifeline with high-speed internet access.

NBN

State-of-the-art connectivity delivered on the National Broadband Network.

Fixed Wireless

A cable-free broadband solution that’s designed for up to 1 gigabit speeds.

Fast Fibre

Superfast, super reliable internet on an enterprise-grade fibre optic network.

Mobile SIMs

Big data, SIM-only plans for reliable backup internet and on-the-go access.

Enterprise Internet Solutions

Featured video

All you need is Alltel | Your smart business telco
Marketing Analytics

Marketing Analytics

Explore the data that drives your inbound calls.

Call Tracking & SMS

Track the calls generated by your marketing campaigns and reach out via SMS.
See pricing
Watch the explainer video

Advanced call tracking | Analytics by Alltel
1300 255 835
Resources
About us
Testimonials
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Refer a friend
Telco health check
Frequently asked questions (FAQs)
Blogs & articles
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Glossary
Support
Knowledge Base
Critical Information Summaries
Agreement, policies & forms
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Contact us

We'd love to hear from you!

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Address

Melbourne Head Office

Suite 16, 622 Ferntree Gully Road Wheelers Hill, VIC 3150

Phone: (03) 8513 1300

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Phone numbers

24-hour Hotline

1300 ALLTEL (1300 255 835)

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Business information

Alltel Pty Ltd is Australian owned and operated. We provide services to our business customers throughout Australia and internationally.

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