Critical Information Summaries

Get a summary of the key information about all Alltel services and bundles.

Each Critical Information Summary provides details that help you compare, evaluate and choose which services are best for your business.

The following information are included in each CIS:

  • An overview of the service or bundle
  • Pricing information, including all inclusions and exclusions
  • Contract length and cancellation fees where applicable
  • Other details relevant to each service/bundle

Alltel’s Critical Information Summaries are provided in PDF format.

Note that you require Adobe Reader® to view or print these documents.

You can download a free copy of Adobe Reader from the Adobe web site.

Inbound numbers

1300 Numbers (including 1300 Smartnumbers)

1300 Numbers Yearly Plans

1300 Numbers Pre-Paid

1800 Numbers (including 1800 Smartnumbers)

1300 and 1800 Numbers ADVANCE

13 Numbers (including 13 Smartnumbers)

Local connect numbers

Live answering

Reception Connect

Reception Concierge

Business phone systems

Business VoIP

Hosted PBX phone system

SIP trunking

Business lines (PSTN)

Unified Comms

Internet

NBN

Ethernet broadband

Fibre

Fixed wireless

Virtual office services

Fax2Email

Voice2Email

Business intro

Voice prompt menu (IVR)

Bundles

Virtual office services bundle

Connect bundle

Manage your business calls with a live answering service for just $1 a call.

For $25 per month, get 25 calls answered by our Melbourne based operators. Messages are sent directly to your mobile and email.

Sign up now T&C's

Terms & Conditions: 

  • 25 for 25 live answering offer includes 25 calls for $25 per month on the RC25 Plan.
  • Offer includes a $30 setup fee.
  • Calls that exceed the included 25 will be charged $2.50 per call. 
  • Offer runs until 11.59pm 30th September 2020.
  • Minimum contract term for offer is a 3-month period. 
  • At the end of the offer period the service will roll over to the standard RC25 Plan. The RC25 plan offers 25 calls for $39 per month.
  • Offer is only valid for new services.
  • Offer is not valid in conjunction with other offers.
  • All prices exclude GST. 
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