What is hosted PBX?

It’s the word ‘hosted’ that makes all the difference. An Alltel SmartConnect® hosted business phone system provides all of the benefits of corporate phone service for a fraction of the cost. By delivering your service over the internet, it significantly cuts down on installation, rental, and maintenance costs.

Save on long-distance costs and encourage communication mong staff across multiple sites. Get free Alltel to Alltel calls on the same account.

With your hosted PBX service, you get low rates for local, national, mobile, 13/1300, and international calls billed in 1-second increments. Add up to 14 parties to a single call with N-way calling, included with SmartConnect® Executive plans.

Going hosted means you don’t need to hire an IT team or sign up for a costly maintenance contract to monitor your service. Our team ensures that your phones are up and running 24/7, so your customers are never let down.

Unlike premise-based phone systems, all equipment other than your phones is located outside of your premises. This eliminates the threat of security breaches, power outages, inclement weather, or any major disaster in your area.

As your hosted PBX provider, Alltel monitors multiple servers located at redundant locations, which means that if one goes down or experiences a system issue, your phone service remains up and active.

While the equipment isn’t physically installed in your office, your business still has full control over your service through a self-managed web-based portal. Add and move phone extensions, track your usage, or change configuration settings anytime as your needs change.

Hosted phone systems are future-proof voice solutions with endless potential. Unlike legacy phone systems, you don’t need new hardware for every upgrade and additional features because our team handles everything on our end.

You can design a call flow that allows all your leads to be captured over the phone. Our business consultants can help you configure your system to ensure that callers will always be greeted by a friendly voice every time they call your business.

Try out new features and build your hosted PBX service as you see fit. Feel free to add or reduce lines as needed. Our team takes the time to know your business to give you the best advice, so we can give you the latest in communications technology while you focus on the main thrust of your business.

Offer local call rates to callers from multiple cities and areas, regardless of your office location. With virtual numbers that are not bound to one geographic exchange, you can expand operations without the need to install physical lines and open additional locations.

Connect multiple sites, remote workers, and outsourced departments under one hosted phone system. Get the freedom of working where you’re most productive through plug-and-play phones, and enhanced UC (unified communications) capabilities.

Your enterprise-grade phone system guarantees superior service, backed by responsive support. Get clear calls, advanced features, and responsive customer service that understands the unique demands of your business.

Each hosted phone service includes 1 DID. Additional numbers are available at a low cost.

Your direct in dial (DID) numbers are more than just regular phone numbers. These virtual numbers help widen your presence by giving you a ‘local’ business number for each area you do business in.

Encourage more calls by offering local rates to your customers, regardless of where your business is physically located. You have the option to get new numbers or keep your existing landline, VoIP, 1300 and 1800 numbers by transferring your service to Alltel.