Fuel growth with tailored business communication solutions designed for Healthcare & Social Services.

When we spoke to healthcare workers, we discovered that there are effective solutions to the most frequent stumbling blocks you encounter throughout your working day.

Do you have an after-hours emergency number in place?

More than any industry, high availability is a must for the medical and social services. When the lives and well-being of your patients are on the line, it’s necessary to have an after-hours solution in place so that patients who need urgent care can immediately get it.

How do you keep the human touch while dealing with patients?

What people need the most during crises and emergencies is a warm and supportive voice at the other end of the line. Sending people to voicemail, especially during emergencies does not help in making them feel at ease with you as their health worker.

Are you often overwhelmed by the amount of walk-in patients to your practice?

Direct lines to medical professionals have proven to be an effective tool reduction in clinic and home visits. Reduce long wait hours by addressing the concerns of those who really don’t need medical attention or only require advise over the phone.

How do you balance the demands of your work and your personal life?

While your job entails ensuring the health of others, it’s common for people in your profession to neglect their own well-being. It’s important to have ways to detach yourself from work, while remaining easy to contact when necessary.

Suggested solutions

Whatever your industry, we offer customised solutions that meet your business needs. Upgrade the way you connect with your customers with our innovative business communication tools.

Reception connect

Have a professional operator who answers calls in your business name, takes your messages & forwards it to you via email or SMS. Alltel Reception Connect is a virtual reception service that handles calls for individuals, provides support for teams, and can even transfer calls to you. Get an office operator for a fraction of the cost.

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Get a full-featured, enterprise grade phone system on a small business budget with your Alltel SmarConnect service. This hosted PBX service comes with advanced functionality that impresses customers and lets you handle your business calls efficiently.

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Business internet

Enjoy fast and reliable connectivity on Alltel’s Business Internet network. Our range of NBN, ADSL, Ethernet, and Fibre 400 services give your business large data allocations up to unlimited bandwidth, to meet heavy demands and keep you competitive.

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Make more room on your desk by getting rid of your bulky fax machine and opting for a virtual fax service. Alltel Fax2Email lets you send and receive faxes through email, making it convenient to organise and retrieve your documents.

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