Professional answering services from just $15 a month.

Back to live answering

1. Select a plan.

Reception Connect plans offer a basic phone answering service 24/7. Calls are answered in your business name by professionally-trained operators and messages are sent to you via text and email. Prices on all plans exclude GST.
Find more details on this service in the Critical Information Summary.

Telco fees for calls transferred
Local call transfer costs
15c per call (ex gst)
National call transfer
15c per call (ex gst)
Mobile call transfer costs
35c per call (ex gst)
Custom pricing

We offer Corporate and Enterprise level services at customised rates. For a comprehensive quote based on your needs, please submit the following request form and we’ll be in touch shortly.

Contact details

2. Customise your live answering service to suit your business needs. Customise your LA.

Additional department

Have your operator take messages for multiple departments or personnel.

$10per month

Additional SMS recipient

Have your messages sent via SMS to extra recipients besides
your primary contact.

$10per month

Additional email recipient

Have your messages sent via email to extra recipients besides
your primary contact.

$0per month

Additional question

Ask for additional information in addition to the caller’s name,
call back number and message.

$10per month

Personalised greeting

$10per month

Personalised sign-off

$10per month

Additional transfer attempts

Have your operator make extra call transfer attempts to different numbers if your primary answer point is unavailable.

$25per month

Customized live answering
Monthly $0.00 ex. GST
Setup $0.00 ex. GST