Our professionally trained operators can help answer your calls 24/7.

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We’re almost there! We will be in touch with you shortly to help you set up your new live answering service.

For any questions or urgent requests, please feel free to call us on 1300 255 835

The Alltel Team

Manage your business calls with a live answering service for just $1 a call.

Sign up to our best value introductory offer yet.

For only $30 per month, you get 30 included calls answered by our Melbourne-based operators and messages sent directly to your mobile and email.

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Are you tired of missing important business calls?

Have your business calls answered by a professional operator for just $1 a call!

Learn more

1. Select a plan.

Reception Connect plans offer a basic phone answering service 24/7. Calls are answered in your business name by professionally-trained operators and messages are sent to you via text and email.

$39per month

Prices exclude GST

25Included calls

$2.50

$30

Critical information summary

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$80per month

Prices exclude GST

45Included calls

$2.25

$30

Critical information summary
  • Great for sole traders and
    mobile workers.

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$150per month

Prices exclude GST

85Included calls

$2.00

$30

Critical information summary
  • Perfect as support for
    small businesses.

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$250per month

Prices exclude GST

150Included calls

$1.90

$30

Critical information summary
  • Works well as call overflow
    for growing businesses.

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$475per month

Prices exclude GST

300Included calls

$1.75

$30

Critical information summary
  • Best value plan for a high
    volume of monthly calls.

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Concierge plans offer phone answering plus call transfer service. As an extended live answering service, calls are answered in your business name and then transferred to you if you are available to take the call.

$70per month

Prices exclude GST

25Included calls

$4.00

$30

Critical information summary

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$130per month

Prices exclude GST

45Included calls

$3.50

$30

Critical information summary
  • Great for sole traders and
    mobile workers.

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$240per month

Prices exclude GST

85Included calls

$3.25

$30

Critical information summary
  • Perfect as support for
    small businesses.

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Sign up now

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$400per month

Prices exclude GST

150Included calls

$3.10

$30

Critical information summary
  • Works well as call overflow
    for growing businesses.

View call rates

Sign up now

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$750per month

Prices exclude GST

300Included calls

$3.00

$30

Critical information summary
  • Best value plan for a high
    volume of monthly calls.

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Telco fees for calls transferred
Local call transfer costs 15c per call (ex gst)
National call transfer 15c per min (ex gst)
Mobile call transfer costs 35c per min (ex gst)

We offer Corporate and Enterprise level services at customised rates. For a comprehensive quote based on your needs, please submit the following request form and we'll be in touch shortly.

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Don't expect many calls? Only pay for the calls you use on the Reception Go plan.

$15per month

PAY AS YOU GO.

You will be charged on a $2.50 per call basis.

Cost per call

$2.50

Setup

$30

Sign up now

2. Customise your live answering service to suit your business needs.

Have your operator take messages for multiple departments or personnel.
Additional Department

$5 per month

-+
$0

Have your operator take messages for multiple departments or personnel.

Have your messages sent via SMS to extra recipients besides your primary contact.
Additional SMS recipient

$10 per month

-+
$0

Have your messages sent via SMS to extra recipients besides your primary contact.

Have your messages sent via email to extra recipients besides your primary contact.
Additional Email recipient

$0 per month

-+
$0

Have your messages sent via email to extra recipients besides your primary contact.

Ask for additional information in addition to the caller’s name, call back number and message.
Additional Question

$10 per month

-+
$0

Ask for additional information in addition to the caller’s name, call back number and message.

Script the way your operator answers your customer calls.
Personalised Greeting
(max of 150 characters)

$5 per month

Script the way your operator answers your customer calls.

Script the way your operator ends the call with your caller.
Personalised Sign-off
 

$5 per month

Script the way your operator ends the call with your caller.

Have your Virtual Receptionist attempt to transfer your calls to multiple numbers before just taking a message.
Additional transfer attempts

$25 per month

-+
$0

Have your Virtual Receptionist attempt to transfer your calls to multiple numbers before just taking a message.

Total

Monthly 0

Setup 0