Professional answering services from just $15 a month.

Back to live answering

1. Select a plan.

Reception Connect plans offer a basic phone answering service 24/7. Calls are answered in your business name by professionally-trained operators and messages are sent to you via text and email. Prices on all plans exclude GST.
Find more details on this service in the Critical Information Summary.

RC GO

Pay as
you go

$15per month

ex GST
Select plan
Cost per call
$2.50
Setup cost
$30 once-off
Critical information summary
RC 25

25Included calls

$39per month

ex GST
Select plan
Additional calls
$2.50
Setup cost
$30 once-off
Critical information summary
RC 25

45Included calls

$39per month

ex GST
Select plan
Additional calls
$2.50
Setup cost
$30 once-off
Critical information summary
RC 85

85Included calls

$150per month

ex GST
Select plan
Additional calls
$2.00
Setup cost
$30 once-off
Critical information summary
RC 150

150Included calls

$250per month

ex GST
Select plan
Additional calls
$1.90
Setup cost
$30 once-off
Critical information summary
RC 300

300Included calls

$475per month

ex GST
Select plan
Additional calls
$1.75
Setup cost
$30 once-off
Critical information summary
RC 500

500Included calls

$770per month

ex GST
Select plan
Additional calls
$1.70
Setup cost
$30 once-off
Critical information summary
Custom Pricing

Need more than 500 messages?

Request a quote
RC CONCIERGE 25

25Included calls

$70per month

ex GST
Select plan
Additional calls
$4.00
Setup cost
$30 once-off
Critical information summary
RC CONCIERGE 45

45Included calls

$130per month

ex GST
Select plan
Additional calls
$3.50
Setup cost
$30 once-off
Critical information summary
RC CONCIERGE 85

85Included calls

$240per month

ex GST
Select plan
Additional calls
$3.25
Setup cost
$30 once-off
Critical information summary
RC CONCIERGE 150

150Included calls

$400per month

ex GST
Select plan
Additional calls
$3.10
Setup cost
$30 once-off
Critical information summary
RC CONCIERGE 300

300Included calls

$750per month

ex GST
Select plan
Additional calls
$3.00
Setup cost
$30 once-off
Critical information summary
RC CONCIERGE 500

500Included calls

$1350per month

ex GST
Select plan
Additional calls
$2.75
Setup cost
$30 once-off
Critical information summary
RC CONCIERGE 750

750Included calls

$1950per month

ex GST
Select plan
Additional calls
$2.75
Setup cost
$30 once-off
Critical information summary
RC CONCIERGE 900

900Included calls

$2340per month

ex GST
Select plan
Additional calls
$2.75
Setup cost
$30 once-off
Critical information summary
Custom Pricing

Need more than 900 messages?

Request a quote
Telco fees for calls transferred
Local call transfer costs
15c per call (ex gst)
National call transfer
15c per call (ex gst)
Mobile call transfer costs
35c per call (ex gst)
Custom pricing

We offer Corporate and Enterprise level services at customised rates. For a comprehensive quote based on your needs, please submit the following request form and we’ll be in touch shortly.

Contact details
Request a quote

2. Customise your live answering service to suit your business needs. Customise your LA.

Additional department

Have your operator take messages for multiple departments or personnel.

$10per month

Additional SMS recipient

Have your messages sent via SMS to extra recipients besides
your primary contact.

$10per month

Additional email recipient

Have your messages sent via email to extra recipients besides
your primary contact.

$0per month

Additional question

Ask for additional information in addition to the caller’s name,
call back number and message.

$10per month

Personalised greeting

$10per month

Personalised sign-off

$10per month

Additional transfer attempts

Have your operator make extra call transfer attempts to different numbers if your primary answer point is unavailable.

$25per month

Plan
Plan
Customized live answering
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Total
Monthly $0.00 ex. GST
Setup $0.00 ex. GST
Select plan Checkout